I was being charged twice for locking in my one year payment of $19.95 and everyone I spoke to said it was a "hold" from either the bank of credit card company. I have been with Magic Jack for a few years now and have never been charged twice.
They insist that I only have the one order on my account so I checked my bank statement again. I came across MAGICJACK.com Phone number 561-594-2140 FL and wanted to share it with everyone.
When I called the number it gave me 2 other numbers 561-594-9787 and 561-594-9925. Hope this helps!
Review about: Magicjack Phone Service.