I had purchased magic jack but on same day decided to return it.I had signed up for the 5 year plan thus I should be refunded for it.
I have chatted with many different agent whom are incapable of handling their job correctly. It has been over two weeks since I asked for my refund and all they can tell me is that they submitted my request and for me to wait for my refund. The third time I chatted with their agent she disconnected me when I told her what a horrible job they are doing.
I asked for a phone number so I can contact their manager but they refused to give me a number.I am still waiting for my refund.
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