This company really left wondering how they stay in business . Story is I contacted them to set up a business line.
My initial contact was fine with the sale rep I dealt with. I was asked to send copy of my current phone bill so that they could port my number over. I scanned the phone bill and emailed it to them requesting confirmation it was received. I never received that confirmation nor did anyone bother to respond after several email and phone attempts.
I then received a statement with a phone number which I tried to call after several attempts I was able to get a live person. They told me my order was processing and would ship out the next day and that I would receive notice and tracking information. Never got that email after two days I decided I could not trust this company with my businesses phone service. I contacted them again after again several attempts and got a live person informed them I wanted to cancel my order which they said they would process and send me an email...
still waiting for that as well and suspect it will never come.
I my recommendation is stay away price may be good but as the saying goes you get what you lay for . In this case lousy customer service.
Product or Service Mentioned: Magicjack Phone Service.
Reason of review: Poor customer service.
Monetary Loss: $15.
I didn't like: Customer service i recieved.