*I had the magic jack phone above 3-4 years. It was cheapest way to keep the service while I am on the go, no contract, no monthly bill. *Problem started after then, I paid the continue service for 5 years plan while I was out of USA. when I need to called urgent...Read more
My credit card was chargedtwice in 3 Mo. I opend a claim with my credit card company , Magic jack then turned off my service , i was told i should have contacted them first. I did get one charge gredited from credit co. Magic jack said they would review account Its...Read more
on all calls the other person cannot hear me clearly, i am in and out, like waves, or a slow tape recorder. magic jack they cannot fix it as it is a problem in my computer, with my firewall. everyone has a security firewall. they admitted they hear this complaint...Read more
We were thinking of getting Magic Jack but thanks to over 1,700 complaints we have been saved a lot of time and agony. We will keep our Vonage phone for sure. If one believes the advertisements for purchasing Magic Jack a lot of people will purchase it. But,...Read more
Selling that you can use your existing phone number is an outright lie on the part of MJ's marketers...Do not order this system, reaching any sort of "real" contact with MJ is almost impossible. All is automated, and almost always leads back to their tedious...Read more
If I have a unit why must I buy a new one in order to renew I have tried to renew but the program will only let me if I buy a new unit. I got a one year and my wife got a two year yet both our units have expired today and we cannot renew unless of couse we go and...Read more
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