Magicjack Reviews in Miami, Florida
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I signed up yesterday to magic jack plus and everything connected ok, however, today I tried to make a long distance phone call and it said that it would cost me 5 cents per minute. I called Magic Jack and asked, Why is that, if all calls are supposed to be unlimited...
Magicjack Phone Service
i purchased a magic jack plus and the one year subscription expired in 2012, i attempted to pay several times to renew the service however the payments refuse to be processed, i spoke with one of their online agents late 2012 and they informed me that the payments...
Magic Jack False Advertising | Magicjack review from Miami, Florida
: Hello, how may I help you? Harvey: "I thought the cost per year was 19.99 not 29.99.Why is it 10.00 more to renew?" Jimmy: Yes, that is correct. There is a new renewal rate already. Jimmy: That was implemented since last January 20, 2012. Harvey: that isnot what you advertise Jimmy: For 1 year renewal of the magicJack subscription that will cost you, $29.95. Harvey: I just a commercialthat said 19.99 p/yr Harvey: thats false advertising Jimmy: That is IF you apply for the 5 year plan, Harvey. I believe you misunderstand our advertisement. Harvey: no I believe you should listen to your ad Jimmy: Because 5 year renewal plan cost, $99.75. It is more like paying $19.95 per year. Harvey: I will have to report this Jimmy: Okay, I do understand. Jimmy: I believe I have provided all the necessary information that you need. I will end this chat now. If you have any other concern, please don't hesitate to chat us back. Thank you.
Magic Jack plus | Magicjack review from Miami, Florida
Dont even try to hook up a magicjack to a phone that is tied in to a dsl line. If you don't have a stand alone bill without dsl service magicjack will not work. I spent over 4 hrs with att and magic jack and finally am sending it back. In order to send it back my credit card company had to look up the order number and get a return code, I could not do it on my own, another 2 hrs on the phone, this whole thing is a miserable experience. What I did find out is that my old magicjack that I used with my computer works great without a phone, just plugging it into my laptop I can send and recieve calls.
Never again "MagicJack"
After paying for MagicJack for 3 years and using it and having the same number for 2 years, without any warning they deactivated my number and gave me some 010056**** number. It's not even real telephone number. When dialed you get a message that my call can't be completed as dial. And everybody calling my old number has to hear how great MajickJack is. And that this number is free for taken. After trying to resolve the problem chatting, because this is the only way one can communicate with them, here is the most I could get: "as i have checked it here in our end, the phone number 786-***-*** was been deactivated in your account and it switches to the number 010056****. As i have also checked it here, Our Departments are reviewing the account.. As the Account is under review, you will not be able to place any order for the time being as the review will have to go under process (review protocol).. " But I don't want to order anything. I already paid you for my number. The chat person answer " Please extend your patience as this Review is done every account to retain account Integrity and Security.. I cannot assure you with the time frame but the report has been processed with High Priority.." " For now, I will be doing a report regarding with your issue" I don't care about "reports". Let me talk to a manager. " I will make a report regarding with this matter and it will be forwarded on our higher department" " this issue will be reviewed for the resolution. please do check on your email account the notification will be sent in there". END of chat. Exactly the same chat happened 3 weeks ago, and it just repeating again. And of course nobody is contacting me and I still cant use my MajicJack. So think twice before ordering one. If anybody is interested, I have the complete transcript of my chat with "Joan".
Magicjack Phone Service
Magic jack plus is not worth a penny | Magicjack review from Miami, Florida
Bought 2 magic jack plus never worked spent 3 hours on live chat doing all sort of things and nothing. I had to. Pay shipping for a replacement and still it does not work. Regret the money I spent and no one to talk to in the USA to get help and maybe. Product that works. dO nOT reccomend unless you are ready to spend hours on your computer with a out of the country live help. Negative 10 points. I am really upset about not being able to get the proper assistance in order for this product to work with out having to spend additional money. Would never reccomend
Magic Jack and Magic Jack Plus garbage!!!!! | Magicjack review from Miami, Florida
I live in NY and can't even call PA 15 miles away without buying additional "international" prepaid minutes. Mind you I just purchased the Magic Jack Plus in January so it is nothing to do with needing to renew an annual contract. They are both garbage. Actually they are not garbage it's the people/service that doesn't work. I have spent literally hours in their *** chat sessions because you can't speak to a real person. They say call anywhere in the US but I can't even call the next state 15 miles away. JUNK!! Don't buy Magic Jack or Magic Jack Plus!
You advertise 19.95 a year, but when i try to renew it is 29.95, magicjack can kiss my butt!! okay
Provide as much information as possible, you will not be able to edit your review but you will be allowed to add on to it if you create an account during the submission process.so you want me to write more, all i wanted to do was to renew my service, but now it is 29.95 not 19.95, that is false advertising. I don't like doing business with not so honest people or companies. I could go on for day.s. but i wont;t, i do have a life, and you have one also.'My god you want more words. really!!!!!!!!!!!!!!
MagicJack-plus don't work as advertised and they keep phone # hostage
In Dec. 2011 I ordered Magic-Jack-plus. It din't work without computer as advertised, spent many ours with Technical service trying to solve problem. After many attemps decided to return device. Also advertised was that you can keep your old phone number, so I transfered to MagicJack (big mistake). Since Dec.21/11 my old carrier is tring to get my number transfered back to them with no cooperation from MagicJack. I have no phone service since them and don't know for how long this will continue. No way to contact MagicJack but only thru their website; their customer service is of no help, even their top ten agents are useless. They promise a lot of help but all help is finished when they end the chat. They even cut you off. Don't buy MagicJack plus. it is a scam.
Magic jack unsatisfied users use google voice | Magicjack review from Miami, Florida
I used MJ for a few years successfully. Little blips which I could handle. The I renewed and it never would work again. No help line but you can have a conversation online with a help person. After two hours with 2 different people I gave up. asking for a refund of my renewal fee. Never got an answer but finally they said no refund ever. I copied and pasted all my conversations with them and called Am Ex and said i dispute the charge of MJ. lets see if I get it taken off my credit card. all of you irate customers don't renew but get a GMail email and then download google voice. all free so far and much better voice. lets all try to put MJ out of biz!!
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