State: Florida Product: Magicjack Phone Service Clear all filters (0 of 751 reviews match)
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2 weeks ago my magicjack stopped working. Contacted customer support, they blamed my ISP, then my modem, them my modem manufacturer. They were unwilling to admit the unit was faulty and wanted me to purchase another unit. I find this to be very, very poor customer...
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2.0
Product
Magicjack Phone Service
#1294690
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Both a relative and me purchased MagicJack without reading the reviews unfortunately thinking it was a good deal. It turned out to be nothing but frustration for us both. The service is very spotty, their software is dysfunctional and antiquated (they do not even...
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1.4
Product
Magicjack Phone Service
I didn't like
  • Terrible customer service
  • Unfair and deceptive billing practices
#1280487
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Never put any money on prepaid calls, magic jack with steal the whole amount and not tell you a thing.Forget about a refund, they just laugh at you. These people are thieves, if this was not a telecom, they would all be in jail All bought and paid for by your elected...
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Product
Magicjack Phone Service
I didn't like
  • Getting my money stolen
#1197207
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Had a MJ+.When renewal came up was enticed into switching to MJ Go, newer upgraded device. Phone service went into the crapper. Calls went to voicemail at random, sometimes no ring. Clarity was mostly really poor and unaudible. Invisible cust svc. Only chat available....
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1.9
Product
Magicjack Phone Service
I liked
  • Affordabilty
  • Price
I didn't like
  • Conversion policy
  • Chat conversations and unresolved issues
  • Knowlegeable live help unavailable
#1114129
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Magicjack - Magic jack complaint

I got a new phone and my caller ID will no longer work with Magic Jack. Also my phone beeps and people I am talking to miss every 3rd word I say. Reception is not clear. There is static and beeps. Saving money is not so great if the product does not work properly. Also people can no longer leave messages for me. They just get a message that "the Magic Jack customer is not available" That stinks. I have missed a lot of important messages.
Product
Magicjack Phone Service
#768216
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After using and loving Magic Jack for years, it suddenly stopped working and i could not receive calls. I spoke with live chats on the phone for three nights for 6 hours each night and still no repair could be done on my magic jack plus that I paid $49 for. I decided...
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3.7
Product
Magicjack Phone Service
I liked
  • Service when i had it
I didn't like
  • No refund policy
  • Chat conversations and unresolved issues
  • Technical support
#670268
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I signed up yesterday to magic jack plus and everything connected ok, however, today I tried to make a long distance phone call and it said that it would cost me 5 cents per minute. I called Magic Jack and asked, Why is that, if all calls are supposed to be unlimited...
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Anonymous
Anonymous

You say that you "called Magic Jack"??? Care to give the number you called? You CAN'T call them!

Product
Magicjack Phone Service
#465138
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AVOID AVOID AVOID this company. Could never hear magicjack on my computer and upgraded to magicjack plus. The magicjack plus never operates more that a day with out errors on their system. Technical help is rediculous and they will actually cause damage to your router...
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Anonymous
Fun2drive

Bottom line is you want this thing to work is you have to have a dedicated IP address rather than one that is just assigned when MJ is used. This keeps almost all the errors f...

Anonymous
coach

im having problems also iv had the unit for a while but now it only works for a couple days then quits working tnen have to reboot comp. still have 2 yrs. left don't know what...

Product
Magicjack Phone Service
#441816
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he tratado de comunicarme *** el servicio tecnico y ha sido imposible resolver nada.Pague por el servicio de 5 anos en los 3 magic jack.me considero estafado y por lo que he leido esto es generalizado. esta compania en vez de crecer va directo ...
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Anonymous
ALq

This is USA > WE speak English here. Post in English only please. Post in Spanish go to a Spanish language country!

Product
Magicjack Phone Service
#441176
Reply to reviews
what a ripoff this magic jack ***, and they don't even have a good service or signal. after trying to pay 3 times to renew it, and *** chats with people (if you are lucky to find one) that have no idea what they are talking about, because they don't have a...
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Product
Magicjack Phone Service
#385317
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