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This outfit did not work for me. The breaking point was when they had about $100 of my money they claimed was now theirs because I had not used the cash making calls for too long. As none of this was ever said about expiring cash on hand I reckon this outfit is close...
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1.0
#1163539
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I received an email stating my subscription expires in 4 months. I purchased MagicJack Go and got one year free then I received a call from someone when I had technical support problems and paid for an additional five years. I spoke with a Maria earlier and she stated...
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2.9
I liked
  • Value for the money and special offers and discounts
I didn't like
  • Customer service is horrible
#1151868
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I bought one years ago and it will "plug into wall" or "plug into computer...do you still have this option. I wish to use this where there is no computer. Bar code is 9503400113 and has #430-0460. I received the 1st year free when I purchased but did not renew(for...
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4.2
I liked
  • Service
#1144530
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Had a MJ+. When renewal came up was enticed into switching to MJ Go, newer upgraded device. Phone service went into the crapper. Calls went to voicemail at random, sometimes no ring. Clarity was mostly really poor and unaudible. Invisible cust svc. Only chat available....
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1.9
I liked
  • Price
  • Affordabilty
I didn't like
  • Chat only help
  • Knowlegeable live help unavailable
  • Conversion policy
#1114129
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Order Number TS73404315 Order Date 04/28/2017 went to renew my mj. was told on the phone with mj customer support, as it was an original model they could not just renew it, but they would send me a new mj go preprogrammed to my account and canadian number. the new mj...
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Anonymous
John van

I have MJ since 2007 one of the first to have it. about eleven years ago. Wow how great it is. When I got it they had only two area codes to pick from and said they would have...

1.5
I liked
  • Easy to use
  • Call quality
  • quality of product
I didn't like
  • No customer service
  • Customer service
#1047271
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My card was comprimized. I had 400.00 taken from my walmart Money Card. I have no ideas how the number and code were stold.In anger I call M.J. And was told I would ricieved a refund. Which I recieved the next day The next day . It was taken out again. You can tell who...
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Anonymous
Leah 1978

I've had MJ for 13 years and have never had a issue. they do not take out every month only once a year. I think you need to blame someone else for your money being stolen. hac...

2.1
I didn't like
  • Customer service i recieved
  • Ripping my money off
#1020383
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The money for 5 year plan paid and taken out of visa account and now they say they do not work with the company that took the money. they gave me an id number but now say that is not right. they are taking advantage of a senior lady and gave me an awful time.I am...
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1.0
#957458
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It was August 06, 2015 and tried to use my MJ service and kept telling me "check the connections" I did and decide to call MJ customer service after many attempts to fix the problem. One person named Steve Jones, the "Technician" recommended to subscribed to a new...
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#850295
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If this will help the undecided about Magicjack. I purchased the Magicjack to have as a back up in hurricane season. I tried calling my MagicJack line the other day only to find it does not ring or does the call go to voicemail. I called customer service and the...
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1.0
I didn't like
  • All the sevice including customer service
#846910
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they are telling me now that its out of date and i need to pay another 59 dollars to update it, it was supposed to be free up dates and ive only had it for two years. i have trouble with it at least every other day and have to re-boot everything to make it work. Now...
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pawlak
pawlak

stop wining you got your moneys worth

1.0
I didn't like
  • Wouldnt help me just wanted money
#824550
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