I have had majicjack for about 4 years now, I have bought over 12 devices from them, turned several of my clients and friends in to believers. i had so much faith in magicjack that I bought their shares!
NO MORE though!, I have been burned and will now spread the word. i understand everyone has issues at some point or the other, the problem is the fact that MAJICJACK CUSTOMER CARE ARE UNABLE TO SOLVE ANY PROBLEM. all the can do is give you the run around and cut off your call or chat if you ask too many questions.
I use magicjack for all my business phones and fax and for a week now I HAVE NOT HAD A BUSINESS PHONE NOR FAX. CAN'T EVEN FORWARD MY CALLS!
it's such a shame all i get from the is: "your account is under review". review for what?!
Please learn from me(a 4 year magickjack customer):
1. Magicjack SHOULD NEVER BE USED FOR BUSINESS
2. DO not expect ANY kind of customer support
3. It should only be used as a money saving backup to your other phone line and never the primary or sole phone line.
4. Once again, NEVER AS YOU BUSINESS PHONE NUMBER. IT WILL KILL YOUR BUSINESS.
Review about: Magicjack Customer Care.