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I would guess not everyone is happy with MJ but for me it's worked well since I started with this company 2007 when it first came out I ordered three MJ two for my home (wife and me) and one for my son who was in Germany at the time. I had a year of service on each...
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#499616
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I GOT Mj SINCE FOUR YEARS AGO NOW IM TRYING TO RENEW IT, ACOOUNT WAS DISABLED NO CHOISE TO GO BEYOND LOGIN, CUSTOMER SERVICE SUCKS.. MORE THAN 20 TIMES SAYING .... WAIT FOR AN EMAIL FRON THE HIGHER DEPT, SOUNDS IN BROKEN ENGLISH LIKE FROM INDIA PHILLIPINES OR ANYWHERE...
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#360650
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I had my service disconnected without any notification, nor request for renewal. My account was not even due for renewal either, despite that I went and paid to be renewed just in case. My account was charged. and despite two days of calling with thier on line chat...
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#331895
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I paid 100 dollars for the five year extended service time. When the device stopped working after one year, I was told my service and license was good for five years, but my phone number was only valid for one year, and I'd have to pay again to keep the number...
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Anonymous
Ronie

John, I have several tgihns to address! First, I love you. But you should know this already. Second, you look medieval with your hood on lol. idk why XD. Third, I missed your ...

#324998
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When I purchased Magicjack, the add was to get great telephone in your home for 19.99 a year. I being a nieve American consumer thought that meant after installing MJ I could go to any of the four phones in my home and answer a call or make a call. I now have three...
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Anonymous
db

you are doing something wrong I have all five phones working off 1 majicjack for about 2 years now.

Anonymous
i agree

I agree

#315290
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Purchased magicjack plus(beware of commercials and ads) you DO NEED A COMPUTER & INTERNET for this thing to work.The company is deceitful about the product! Let's call it bait &switch in legal terms!Talked to a live rep discussed product in depth was told computer...
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#313317
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Responding to a free trial offer with Magic Jack, I submitted my credit card with the understanding that my card would not be charged for 30 days and that I could return the item (Magic Jack Plus device) within that time period and the trial period would be totally...
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Anonymous
chris

I was charged for the free trial.....I never recieved the item.

Anonymous
Wolfie

Same here, just did live chat cause they charged me for MJ plus, which we ordered, not rcvd yet) and for the annual renewal for the regular magic jack. Have not had issues w/p...

#311595
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I spent 5 hours on the chat line (can't speak with a live person). Had three different agents or whoever they may be as they didn't know what they were doing. Finally got plus up and running but when I dial out it stops working or a marketing number comes up...
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#311447
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...Put in email address and password and they tell me password does not go with sign-in and they gave me the password and can't go anywhere to change email or password corrections....Took magic jack back....if you get this item and make just one wrong mistake you...
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Anonymous
atl

the only reason i even got magicjack was to call a conference call number...had no problems until today..now Im getting the prepay to call this number ***..glad i didn\'t pay ...

Anonymous
Archie Gibson

HERE IS THE \"live tech support\". Gist being....\" it is a new policy\", or something. Starts here: Please wait for a site operator to respond. You are now chatting w...

#310590
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I ordered Magic Jack Plus. When I allowed them to port my telephone number from AT&T, my internet was also disconnected. It took 2 weeks for me to receive the Magic Jack after order was placed, 10 days to have number ported, then over 2 weeks to get internet back. ...
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Anonymous
A. Kim

I am having the exact problem! AT&T cancelled my internet so now I can\'t get the *** Magic Jack to work! What comes first the phone line or the internet? Did you get your int...

#310273
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