Not resolved

On April 11, 2010 and before end of contract (on May 18), I paid $ 69.95 to renew agreement # 19333169 with magic jack for 5 years.The informaiton I received on my Visa card billing statemant is "magicjack 561-594-2140 west palm bea FL".

They denied me access to all of their system features including use of the magic jack device to place calls. I tried to contact them but I was not able to do so because they do not have any e-mailing address nor a contact number. The only communication available for contact is via chatting.

The question is, how can I use chatting if I am denied access to the system itself?Appreciate your help.

Had an Experience with Magicjack?

Write a review


Terms of Service
Post Comment

I have used magic jack for 2 years with no problems, but I kept my old phone because I've had that phone number for 30 years and magic jack could not not port the number over.I they could port over numbers, I would rate magic jack 10 out of possible 10.

BTW (By The Way), typing your complaint on your computer is chatting - not to be confused with talking on a telephone line.You can probably still chat with magic jack service reps.


Did you try the phone number in your statement, which you included in your message?

You May Also Like

Smart Circle International - *** Smart Circle International "Are you a psychopath? Are you a ***? Do you have no moral compass? If so, Smart Circle International is the place for you. Everybody hears..." Read more Magicjack - Magic Jack, Green Dot, & Vanilla Network KNOWINGLY sells to Indian Scammers Magicjack "Magic Jack is knowingly selling tens of thousands devices to the Indian Payday Loan scammers. These scammers, using the guise of the US Government, Advance America, Cash Advance..." Read more Ooredoo - Slow 4G Internet Speed Ooredoo "I have never complained about the 4G service that I have been getting from Ooredoo Kuwait, until about the second half of 2015. Before the mass roll-out of Ooredoo's more..." Read more Magicjack - MAJIC JACK IS KEWL Magicjack "THERES NOTHING THATS PERFECT IN THIS WORLD SO PEOPLE STOP COMPLAINING THE MAJIC JACK IS ONLY 40 DOLLARS FOR THE HOLE YEAR I MEAN THAT BEATS MY PHONE BILL MONTHLY..." Read more Regency Furniture Fredricksburg Rip Off Regency Furniture "We bought a bedroom set and recliner sofa 6/30/17. Told 2 to 4 weeks by sales lady. When paying for it we were told up to 8 weeks and up..." Read more Acceptance Now - Former Employee Acceptance Now "Do NOT work for this company they dont’t care about their employees and their dedication of 5years of service for the company 2 perform wins worked many many days open..." Read more Jjshouse - Terrible Return Policy on poorly fitting dresses! Jjshouse "...My daughter tried on her dress and it was about 5 inches too short on her backside and the dress looked terrible on her body..." Read more Empower Laptop - Motherboard ..... TRASH !!!!! Empower Laptop "Acquistato MB ... Arrivata non funzionante. Rispedita,a spese mie, arrivata altra MB...non funzionante. I "signori"credevano che volessi fregarli così ho fotografato le MB insieme in cui erano evidenti i numeri..." Read more