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Recently my magic jack service has been below par and I am very dissatisfied with it.Some connections can not be made or takes up to 45 seconds to connect and then the quality of the call is way less than what it was for the first year.

Callers will tell me that I'm breaking up or it sounds like Ikvbx'm on a speaker or very weak or maybe standing to close to the computer.

I have a five years agreement but I doubt that I will renew at that time.Seems that they should have someone that we could talk to and resolve these problems.

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