Contact magicJack Customer Service
magicJack Phone Numbers and Emails
Toll-Free Number:
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(800) 624-4252
Accounting/ Billing:
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(561) 594-9925Outside the US or Canada
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(844) 866-2442Within the US or Canada
magicJack Emails:
How to Contact magicJack?
Most Popular Number:
| Total calls: 819 | Issues resolved: 33 | Last call: May 13, 2025 |
magicJack Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
magicJack Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call magicJack is 8006244252. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 65% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 9 minutes.
Be prepared for the call as magicJack may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
magicJack Customer Service is rated at 1.4 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call magicJack is 8006244252. 78% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 65% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Saturday. The average call time is 9 minutes.
Be prepared for the call as magicJack may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call magicJack mainly because of product/ service, activation/ cancellation and request for information.
10% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact magicJack is misrepresentation@magicjack.com. 48% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
magicJack Website:
magicJack Help Center:
Corporate Office Address:
magicJack Customer Service Reviews
When hooking up magic Jack . I got scammed into buying security it was a scam all the way. I was on the phone all day being scammed by Alex flint
Terrible. Not friendly.
VERY DIFFICULT TO REACH. Not helpful...what else do you want me to say
I would like to cancel my service
.
at one time magic jack was the best now sometimes my call doesn't go through caller ID doesn't come through when I am talking noise on the line hard to hear sometimes can't get costumers service
I wanted to speak to technical support, but all I got was faq's. They need to have easy access to a live tech support team.
How Good is magicJack's Customer Service?
Summary of magicJack Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call magicJack?
Product/ Service Question:
- “Phone not working”
- “Majic jack not working”
- “Tech support”
Activation/ Cancellation Question:
- “Renew for multiple years”
- “Renewed recently, magic jack not working, having someone here right now trying to fix it, can not. Need MJ tech support NOW”
- “Renew my account”
Request for Information Question:
- “Customer support life”
- “Unable to call and receive from one of my contacts”
- “My nephew got me this and I'm not sure how to answer so that I can get the phone started I need some help I'm a senior 75”
Staff Question:
- “No service”
- “Phone service off”
- “Phone services”
Payments and Charges Question:
- “Payment”
- “Pay bill”
- “A claim of a charge.”
Account Question:
- “Account issues”
- “Account information”
- “When phone subscription ends”
Return/ Replace Question:
- “Change my phone number”
- “Magicjack replacement”
- “To fix my replacement devices”
Shipping and Delivery Question:
- “Order has not arrived”
- “I can not recieve in coming calls”
- “My device has not arrived yet”
Cards Question:
- “Trying to change credit card information”
- “My new credit card mo”
- “I need my pin number”
Website/ Application Question:
- “Install”
- “Install software”
- “Install issues”
Refund Question:
- “Refund”
Other Question:
- “Phone just buzzed all the time”
- “New magicjack”
- “Spam calls”
Compare magicJack Customer Service To
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