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Contact magicJack Customer Service

How to Reach a Person at magicJack

Verified Contact Information

Toll-Free Number:

  • 1-800-624-4252
Call customer service
Send Message

Accounting/ Billing:

  • 1-561-594-9925
    Outside the US or Canada
  • 1-844-866-2442
    Within the US or Canada

magicJack Emails:

Customer Service
To report suspicious activity by third parties
Legal
Privacy Inquiries
connect2magicjack@magicjack.com

magicJack Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular magicJack Phone Number
1 (800) 624-4252
Average Hold Time
00:02:37
Average Calls duration
8 minutes
Most Popular magicJack Email Address
misrepresentation@magicjack.com
magicJack Live Agent Availability
4% of callers successfully reach a real person
Issue Resolution Rate
Low (10% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact magicJack?

Most Popular Number:

(800) 624-4252
Total calls: 864 Issues resolved: 34 Last call: May 4, 2026

MagicJack values its esteemed customers by providing them with a wide range of help desk contact numbers to address their queries and concerns. If you want to contact MagicJack customer service for general assistance, there’s a toll-free number that you can dial at 800-624-4252. Available to hear your concerns from 9:00 AM to 9:00 PM EST between Monday and Friday, Magicjack support phone numbers are also reachable on weekends from 9:00 AM to 6:00 PM EST.

For queries specific to account management or billing and payments, the Magicjack phone number you can dial from the US or Canada is 844-866-2442. But if you’re calling from outside these two countries, a dedicated Magicjack phone contact can be dialed at 561–594-9925 anytime between 9:00 AM and 7:00 PM EST on the weekdays.

If you prefer to avoid long wait queues on call, knowing that MagicJack Com live chat is unavailable is essential. However, you can still access a vast pool of help articles and resources without MagicJack customer service chat. Start by visiting their official website, where you will find the Customer Service chat icon on the right side along the scroll bar. There, you’ll come across a wide range of help categories that you can use to shortlist your topic of concern. After making the rightful selection, you access answers to multiple Frequently Asked Questions FAQs, which you’d have otherwise put forth to MagicJack com customer care.

If you cannot find the answer to your questions in MagicJack live chat or the FAQ section, it is best to contact them via email. For general queries or reporting any suspicious activities by third parties, you can reach out to the MagicJack Com technical support team at misrepresentation@magicjack.com. Additionally, if you need to report an issue against a user, you can write to MagicJack customer services at reportabuse@magicJack.com. Moreover, you can fill out an online form with all the necessary details to seek assistance with inbound call screening or blocking issues with your MagicJack contacts. If you still have any additional queries, you can drop an email at connect2magicjack@magicjack.com, and one of the MagicJack customer service chat assistants will get back to you within 24-48 hours.

PissedConsumer Club

Contact Information

magicJack Website:

magicJack Help Center:

Corporate Office Address:

magicJack
Box No. 386 931 Village Blvd – Ste 905
West Palm Beach, Florida 33409
United States

Summary of magicJack Customer Service Calls

1.1K TOTAL
CALLS
07:44 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call magicJack?

Product/ Service Question:

  • “Technical problem with MagicJack”
  • “Not working”
  • “Won't connect”

Activation/ Cancellation Question:

  • “Renewal charge”
  • “Renew my subscription to MAGICJACK”
  • “Trying to renew”

Request for Information Question:

  • “Customer support life”
  • “Unable to call and receive from one of my contacts”
  • “My nephew got me this and I'm not sure how to answer so that I can get the phone started I need some help I'm a senior 75”

Staff Question:

  • “No service”
  • “Phone service”
  • “Phone service off”

Payments and Charges Question:

  • “I wanna pay the bill. I already have a account.”
  • “I am trying to pay my bill”
  • “Billing”

Account Question:

  • “Account issues”
  • “Account information”
  • “When phone subscription ends”

Return/ Replace Question:

  • “My replacement not not seemed to have been shipped. May 27th is my order date. UPS says it does not have the package”
  • “Change my phone number”
  • “Magicjack replacement”

Shipping and Delivery Question:

  • “Order not received it’s been a month now”
  • “Order has not arrived”
  • “I can not recieve in coming calls”

Website/ Application Question:

  • “Magic Jack won’t install”
  • “Install”
  • “Install software”

Cards Question:

  • “Trying to change credit card information”
  • “My new credit card mo”
  • “I need my pin number”

Refund Question:

  • “Refund”

Other Question:

  • “Cannot make outgoing calls”
  • “TAKE CELL PHONE OFF MAGIC JACK”
  • “Tecknical problem”

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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