I have been dealing quite unsuccessfully with MagicJack customer service for 3 days now. I lost service when I installed a new modem/router and used the online help chat. "Margaux" was some what successful in getting the internet connection established but the system...Read more
I'm very disappointed with magicJack?. I purchased a brand new 2014 MagicJack plus? upgrade (even though my previous unit was still working). The new unit worked for about 4 weeks and then stopped. I spent 5 days with their tech support doing the same steps over and...Read more
Lousy company!!! Too good to be true, it is!!! I have had it for yrs, all of a sudden, doesn't work, can't even call a neighbor 100 ft away without it cutting in & out, moth later, repl. MJ+ same thing, and try to get remote.. I've spent 40 hrs + and...Read more
MagicJack Go Review
Wont allow transfer from plus to go. Won't let you register go. Phone number comes through on caller id as Naples Fl. instead of correct number. On the phone with "tech" support completely useless most can't be understood with foreign dialects. A total waste of $60.00!
MagicJack Go Review
I Just got magic jack go do it work with window XP
I ordered a Magic Jack for my fax machine which the MJ company said it could be done. After porting my existing number to MJ the system did not work. After numerous chat messages with MJ and three weeks later, nothing was resolved to restore my phone number back to...Read more
i need a live person i get noise in my line people cannot hear me mAGIC JACK PLUS how do you get a live person ==i need a live person i get noise in my line people cannot hear me mAGIC JACK PLUS how do you get a live person i need a live person i get...Read more
great never had a better phone system i bought 4 system for here nj for panama and for puerto rico and florida i enjoy it so much i might buy my mom and sister one i pay 20.00 ayear for each unit free for 1yrs at start have not had any problem yet great never had a...Read more
DO NOT PURCHASE THE 5YEAR SERVICE!!! WITH MAGICJACK the service is bad, and they wont give you a refund of years not used so I am stuck with losing my money. Magicjack has refused to refund me from the 5year service even though they aren't providing the...Read more
I had the magicjack for about 1 year never had a problem but after I signed up for five years,I've had nothing but problems. At first I couldn't hear incoming calls now I can hear incoming calls but the person I call can't hear me. I've spent hours...Read more
I ordered Magic Jack through a 30 day free trial offer and they immediately charged my credit card for more than was advertised. When I tried to contact the company , the phone number is disconnected. There is no way to speak with anyone there. Do Not take this offer !...Read more
after spending one hour and fourty minutes with magic jack's tec support (Sydny and Harold) and typing in the same info about 10 times nothing was resolved. very bad support.... make that no support just a run around. and what about a phone number? All I wanted to...Read more
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