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Magicjack - I love my majic jack it works great. its frugal

5.0
Details
i love my majic jack , i get so mad when people say bad things about it. its the BEST. smartest deal out there. Like https://www.pissedconsumer.com/themes/pc2/images/emoji/pissed.svg Happy
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Review
#1581836 Review #1581836 is a subjective opinion of poster.
Pros
  • Price and it was working fine
Reason of review
Fair pricing

Magicjack - Sears Scamming People

1.0
Details
Shocked Please... DO NOT do business with this company. Sears used to be reputable but they are just a scam machine now. They WILL rip you off any way they can. I'm in shock and disbelief myself as Sears has stolen $399 from me. They did not provide me service, a product, or a repair but have just charged me $399 for ABSOLUTELY nothing... and there seems no way to get it back as they block your number on ALL customer service lines. Hopefully my credit card company comes through on this, or I am out almost $400! Just unbelievable... STAY AWAY.
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Review
#1570443 Review #1570443 is a subjective opinion of poster.

Magicjack - Billing is different from what was said

Re Order # TS81716994 I renewed the commitment contract on June 9 2019 and was told , $39.00 for renewal $10.00 to keep my number $4.41 for taxes Total= $53.41 The amount billed in my credit card was $71.12 !!!! Why ????
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Review
#1555350 Review #1555350 is a subjective opinion of poster.

Magicjack - Just a *** experience.

Got new cells and had numbers ported to the new carrier, MJ started saying the numbers were no longer in service. Tried to contact them to no avail will not even answer their phones, suspect they may be using their own service and it doesn't work for them either. Don't buy this ***
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Review
#1552132 Review #1552132 is a subjective opinion of poster.

Magicjack - Don't talk to Rachel/ The Ratchet Wrencher

*** need to renew, or how to locate that information on the website. I do understand security measures and I know I would not want anyone compromising mine but this is just ridiculous. I gave her my life history and the only thing that was missing was a zip code of my last address in AZ. She refused to transfer me to someone that could help solve my problem. And instead of trying to help with the situation she just kept telling me since I did not have that zip code information she refused to go any further with the conversation. So if you get someone called Rachel at Magic Jack, be ready for an integration.
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Review
#1526384 Review #1526384 is a subjective opinion of poster.
Cons
  • Poor customer service by rachel
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Update by user Jun 02

Have not heard from company by either letter or e-mail for call. I did request a credit from credit card which has given me the credit while the charge is under review.

If it does ot come back with it re-charged, I will so acknowledge. The dignity and disrespect can't...

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Review
#1524948 Review #1524948 is a subjective opinion of poster.
1.4
Details
I have been a MagicJack customer for many, many years. Lately I had been having issues hearing on my house phone, so I contacted MagicJack and tried some troubleshooting problems. However, while in the midst of the chats, the representative left me. After numerous...
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Review
#1503216 Review #1503216 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
1.5
Details
MagicJack is the worst VOIP provider I have experienced. Their call quality is terrible and calls drops. I also tried it with a 10$ prepaid card for India calling and calls keep dropping and I ended up using whatsapp calling. I used to have comcast service and did a...
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1 comment
Anonymous
#1662745

Very often when making outgoing calls I can not be heard on receiving end. Not to mention the sometimes horrible screeching and static in almost every call.

Yes I did purchase for the affordability, and will not buy more expensive service, as I don't use the phone that much (probably because of the poor quality!), but need it for Dr's, family, etc. Just wish magicJack cared about this issue!

Review
#1474768 Review #1474768 is a subjective opinion of poster.
Pros
  • Low cost
Cons
  • Poor call quality dropped calls bad customer service
Reason of review
Bad quality
Loss
$64
Preferred solution
Full refund

Magicjack in Lewiston, Maine - Refuses to port our number back to Spectrum

Like so many others have said - lousy phone service, lousy customer service, and NOW...refuse to release our phone number BACK to Spectrum! Have filed complaints with the BBB and the Florida AG.
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Review
#1468135 Review #1468135 is a subjective opinion of poster.

Magicjack - Was working fine

All of a sudden MJ Go started dropping every other word. Any clue what's going on? Unless you pay extra, support is worthless!
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Review
#1440131 Review #1440131 is a subjective opinion of poster.
Pros
  • Price and it was working fine
Cons
  • Customer service
  • No longer working very well
  • You cant talk to a human unless you are giving them money
Reason of review
Bad quality
Loss
$40
Preferred solution
get it to work!
Tags
  • phone device