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Lack of any quality for customer service,they only collect money for no decent support | Magicjack review

Update by user Oct 19, 2019

need to know the authority in USA to now about magic jack phones no quality service just collecting money

Original review posted by user Oct 19, 2019

lack of any quality for customer service,they only collect money for no decent support
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Review
#1684345 Review #1684345 is a subjective opinion of poster.
Cons
  • Poor call quality dropped calls bad customer service
  • All the sevice including customer service
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
  • Magic Jack Is Dead We Make Payment
1.2
Details

Update by user Oct 08, 2019

This case was Not Resolved.

Original review posted by user Oct 08, 2019

I am a new customer of Magic Jack, I received my new device on September 6, 2019, but I did not activate the service until September 16, because my then service from Basic Talk would be up in September 21. I received a new number and the...
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Review
#1674681 Review #1674681 is a subjective opinion of poster.
Pros
  • Price
Cons
  • Run-around
  • Pay for shipping defective item
  • Customer service is horrible
Reason of review
Access/ activation issues
Loss
$59
Preferred solution
Full refund
Tags
  • Services Need To Be Revamped

Extra purchase required in order to purchase replacementat reduced price. | Magicjack review from Pompano Beach, Florida

Why do you have to buy a concierge service to be able to purchase a replacement magic jack at a reduce price. This shouldn't be.
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Review
#1660595 Review #1660595 is a subjective opinion of poster.
Reason of review
Pricing issue

Majic Jack keeps dropping calls | Magicjack review

The calls is dropped after few minutes which is very very bad I hate my MJ
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Review
#1658917 Review #1658917 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Access/ activation issues
Loss
$1000
Preferred solution
Let the company propose a solution

Most corrupt company I have dealt with | Magicjack review

1.0
Details
DO NOT DO BUSINESS WITH THIS COMPANY! I WAS LIED TO SEVERAL TIMES. WORST COMPANY I HAVE EVER DEALT WITH!
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Review
#1639125 Review #1639125 is a subjective opinion of poster.
Cons
  • Nothing worked lied to
Reason of review
Problem with delivery
Loss
$175
Preferred solution
Full refund
Tags
  • charges scam

No help!!! | Magicjack review

1.0
Details
Trying to get help is a day long pordeal. First time I waited 18 minutes for live chat. then spent 30 minutes live chat. No help at all I hung up. desperate I tried several days later. 35 minute wait. I didn't bother and hung up.
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Review
#1622344 Review #1622344 is a subjective opinion of poster.
Pros
  • Cheap
Cons
  • Terrible customwer service
Reason of review
Poor customer service
Loss
$500
Preferred solution
Let the company propose a solution
1.0
Details
I used Magic Jack to call Germany, because their rates where at one time reasonable, and all I would do is make a payment for the Entire Year, and be done with it. This year that payment was made on 06/21/2019, in the amount of $128.02 (exactly 31 days ago today)....
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Review
#1596964 Review #1596964 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Reasonable prices in the past
Cons
  • Poor customer service
  • Undisclosed extra charges appear after payment
Reason of review
Poor customer service
Loss
$80
Preferred solution
Since they already have $100.- I'm going to have to pay for this year, and then we'll see next year - BAD TASTE IN MY MOUTH!
Tags
  • Magic Jack Plus

Update by user Jul 21, 2019

i would like a home phone and magic app for on the road when i travel. dont want device just on iphone thank you annie wade

Original review posted by user Jul 21, 2019

yes I would like to say i love this app. i been using for years and at times it goes off. i would like to keep it on at all times
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Review
#1595304 Review #1595304 is a subjective opinion of poster.
Pros
  • Software
  • Easy to use
  • Being able to use my magicjack again
Reason of review
Access/ activation issues
Preferred solution
Deliver product or service ordered
Tags
  • Magik Jack
2.4
Details
May 2019 I renewed my service. I considered getting a new device since I bought my device in 2014. The site offered update of firmware, so I did that and just renewed the service. AS it turns out I should have gotten a newer, better device but nothing on the site...
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Review
#1585991 Review #1585991 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Pricing issue

Extinguish pice of junk, no future for this garbage | Magicjack review from Basel, Basel-City

1.0
Details
This crap should be werbiden to sell. It is a totall scam!!!!
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Review
#1582073 Review #1582073 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund