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Account | Magicjack review from Los Angeles, California

my name is carmen valles customer with magicjack for more 8 years, on january 18 2015 i paid $129.36.- for 3 or 4 years, less 1 year later my telephone was out of service december 20 2015 my telephone was desconected, i called spoke with sam and i have to pay again, no calls, no letter, absolutely nothing and nobody try to contact with me for explain. i called 1800 777 0770 spoke with sam, i have to pay again if i want to continue. very upset with this company thanks roadxplorer
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Review
#755137 Review #755137 is a subjective opinion of poster.
Reason of review
Problems with payment
I was a magicJack customer for about seven years I upgraded my device to magicJack go and paid for a five-year plan. I talked to my girlfriend quite often. One day they cancel my service and said that I use the service too much. I had only used one year of the...
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Review
#736175 Review #736175 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Hide fee to transfer From Cell yo majicjack $ 20.00 | Magicjack review from Los Angeles, California

I Didn't expectate to pay to transfer From my Cell to majicjack so but it happen International calls i put $ 10.00 lást Year and i make ONLY one CALL and all Money gone This Year i put ANOTHER $ 10.00 and gone AGAIN so My yearly SERVICE expire in April next Year and i hear a Message the my yearly suscripción IS expire no phone # where you can CALL For discusión the Problen The chat Live IS very short time to chat and disconect fast So For Local SERVICE in U SA IS GOOD but For the International CALL IS NOT GOOD what they advertiste so i Hope majicjack fix the issue
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Review
#549518 Review #549518 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Full refund

Cheated With Bait and Switch Pricing | Magicjack review from Los Angeles, California

We have been customers for over three years. When we renewed a few months ago, I was led to believe I was paying $60 for the year. I paid $60 but they only gave me 6-months. When I contacted them in chat, they kept sending me to the online agreement. They don't give you the terms when you pay CASH IN THE STORE!!! Now they think I am gullible enough to pay them another $30 for a year, BY DEBIT CARD OF COURSE. It's clearly just a scam to gain access to your financial accounts so they can steal from you, $29.95 at a time. RUN, DON'T WALK. Goodbye Magic Jack.
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Review
#486031 Review #486031 is a subjective opinion of poster.
Loss
$60

Keeps turning itself off | Magicjack review from Los Angeles, California

Turns itself off 5 to 10 times a day. Until that started happening a few weeks ago, everything's been great since I originally got it years ago. It broke down once and they sent me a new one right away and helped me install it. I have had none of the problems the others on here described and perhaps I was just luck so far. My computer stopped working correctly so I had another MagicJack that plugs into the wall and I'll find out tomorrow if they are able to rectify my situation and they have given me no reason to believe otherwise.
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1 comment
Anonymous
#867431

Look at all the ffukkz given for this post. Not a one.

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Review
#474354 Review #474354 is a subjective opinion of poster.
MagickJack Plus stopped working. After thirty minutes with customer service, I was told a power outage caused failure. They would replace for 11.80 shipping. I wanted to cancel three year contact. I was referred to terms and agreement (which everyone reads in full upon...
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2 comments
Anonymous
#1339344

my son is going to come over to help me and hopefully you will reply before he comes over so he knows what to do. I had an internet outage that was intermittent.

Now my magic jack is static. caller id comes through but you can verily hear that someone is on the line due to all the static.

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Review
#460814 Review #460814 is a subjective opinion of poster.
Loss
$180

BUYER BEWARE!!!!!!!!! | Magicjack review from Los Angeles, California

Owned MJ std for 1 yr, rnwd sbscrptn 4 the nxt yr@29.95 on 3-22-13,mistakenly order MJPlus, after 3 months my MJ was deactivated,tried to call billing but they said it was a technical issue,no number to call only live chat for techsupport.Tech spprt was bad and kept going in circles and could not help,called billing 3x and was hungup on all 3x,called back and insisted to speak with mgr,but mgr never would accept my call.Seems to be a simple accounting issue to reverse,credit and apply.Billing refused to correct and said I needed to pay the amount again to fix my issue. BEWARE OF THIS COMPANIES practices
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Review
#430470 Review #430470 is a subjective opinion of poster.
Service
Magicjack Phone Service
Loss
$60

Majic Jack change in TOS RIP OFF! | Magicjack review from Los Angeles, California

I used to call several local companies and now I get a recording saying I need to buy pre pay minutes. I contacted (LACK of) customer service 3 times and I all I got was read the TOS read the TOS read the TOS. When I asked if there was a recent change I was told "READ the TOS". I used it for almost 3 years and was happy now i HAVE nET-dUO tALK UNTIL THEY CHANGE THE (TOS meaning terms of service) Bye Majic Jack thanks for the years of service. I really am glad I was burned many years ago by a company offering a small discount for long terms of service. I didn't lose much and am happy I am gone. Just want everyone to know Majic Jack works sort of and if you pre-pay extra minutes I assume it works great for Majic Jack. Hope this helps someone avoid buying what you thought you paid for twice.
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#414927 Review #414927 is a subjective opinion of poster.

I got so badly ripped off by this magic *** | Magicjack review from Los Angeles, California

They ripped me off so bad i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i i ii i i i i i i i i i i i i i i i i i i i i ii i i i i i i i
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Review
#398856 Review #398856 is a subjective opinion of poster.

Contact Magicjack Customer Service

Website:
Mailing Address:
931 Village Blvd – Ste 905 Box No. 386
West Palm Beach, Florida 33409
United States
Phone:
(800) 624-4252
All Magicjack Contacts

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Majic Jack doesn't renew | Magicjack review from Los Angeles, California

I just renewed Majic Jack because when I tried to use it it said your subscription has expired. I renewed the subscription as they requested and now it doesn't work. They need a better service from what I have read from others on this post. I for one will not buy another device to make it work instead I will research and fin another phone service to take it's place. I just had my other phone disconnected and handed out this number to family and friends why would I want to start over? To start over would be as *** as having to write at least 100 words on this post!!!!!!!!!
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Review
#383106 Review #383106 is a subjective opinion of poster.
Service
Magicjack Phone Service
Loss
$105
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