magic jack jack phone service customer service number customer money phone number calls

MAGIC JACK, ARE THEY FOR REAL, | Magicjack review

1.0
Details
I PURCHASED TWO MAGIC JACK 2 TO 3 MONTH BEFORE i ACTIVATED THEM, THE MONTHLY CHARES WAS/ IS MORE THAN I THROUGH, OR MORE THAN THEY WERE SUPPOSE TO BE, SO NOW I HAVE TWO MAGIC JACK, THAT DO NOT WORK, THE ONLY WAY THIS ITEM WILL WORK FOR ME, IS IF I SEND ONE TO THE WEST INDIES AND I KEEP ONE. IT WILL NOT ALLOW YOU TO CALL TO THE WEST INDIES, AND THAT WAS THE MAIN QUESTION I ASKED, I WAS TOLD THAT THEY SHOUL WORK IN THE VERGIN ISLAND, BUT THAT IS NOT THE WEST INDIES, SO I AM OUT OF MONEY, THEY WILL NOT EVEN TAKE THEM BACK, WIIL I GUESS THIS WILL TEACH ME TO BUY ON LINE
View full review
Review
#1147095 Review #1147095 is a subjective opinion of poster.
Service
Magicjack Phone Service
Cons
  • Well
Reason of review
the item does not work where I need them, and I was told that they worked there
Loss
$75
Preferred solution
Let the company propose a solution

One way sound | Magicjack review

1.6
Details
When I call from magic jack they can’t hear me and when they call me at my Magicjack then I can’t hear When I joined the technical support queue it said I am number 54 and when my turn came after almost one hour 15 minutes it said technical support is not available - that is fraud customer setvucr afaqpatel@yahoo.com
View full review
Review
#1146452 Review #1146452 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Bad quality

Wall plug or computer connection. Set up with or without computer. | Magicjack review from West Palm Beach, Florida

4.2
Details
I bought one years ago and it will "plug into wall" or "plug into computer...do you still have this option. I wish to use this where there is no computer. Bar code is 9503400113 and has #430-0460. I received the 1st year free when I purchased but did not renew(for $29.95) because I moved. Now I have a reason to set up phone service at a location that is outside cell range, and internet service is not available. I do have electric connected to this location. Do you know of any type of phone service I can connect at a location such as this? Any information will be appreciated. Thank You! Niel
View full review
Review
#1144530 Review #1144530 is a subjective opinion of poster.
Pros
  • Service
Reason of review
Information
Loss
$1
Preferred solution
Information

Worst then even trump or comcast | Magicjack review

Having read where MJ sold 5 million and 3 million still in use, one might ask where the other 2 millon went; sent them back before the 30 day trial period was up or just got frustrated because it does not work!Mine worked for just over a month and too often had no dial tone. Spent hours with chat people (14) and if they got it to work, it lasted a day or so. They never got the prooblem resolved no had an answer as to why the problem existed. I suggested they do the "smart" thing and we both walk away, just sent my monies back. They refused. They have no phone number or address in their website which might tell you something. So I got PO Box address in W. Palm and sent them a letter as to the history and how I am handling their "no refund". I have filed a formal complaint with the Attorney Generals Office in Florida as well as the BBB in W.Palm Beach and contine to use every venue to let people know issues and advise them to be careful, "check out the complaints", they do not make refunds and I personally think they have some issues and growing pains that need to be resolved and until that time comes one might find this could be a scam at some level It's so bad I think I rather be deported to another country then to use this again I am back with Verizon and they are a million times better
View full review
Review
#1143774 Review #1143774 is a subjective opinion of poster.
Service
Magicjack Technical Support
Cons
  • Live chat
  • No refund policy
  • All the sevice including customer service
Reason of review
Problem with delivery
Preferred solution
Full refund
Tags
  • MagicJack CSR
  • VIOP
  • tablet explosion
  • Rip Off
1.9
Details
MagicJack charged my "renew" without consent nor auto-renewal !!!!

Update by user Nov 25, 2017

I took the AUTO RENEW option out several years ago, but they still applied it as Auto and charged credit card without my consent. On top of that they used a Credit Card not on file with them which I used as a one-time payment a year ago or more, not leaving it on file...

View full review
2 comments
Anonymous
#1395791

not sure if you can see it as the picture is slightly blurry but I can read it well all the same.

it CLEARLY states AUTO renewal on the policy paper you snapped a picture of stating it was started in 2014! so you had 3 years of it auto renewing and only just NOW noticed?

when will people take responsibility for their own inability to R E A D T H E P A P E R!!!

View more comments
Review
#1136785 Review #1136785 is a subjective opinion of poster.
Product
Magicjack Account
Cons
  • Renewal strategy is a scam
  • Scam renewal
Reason of review
Problems with payment

MAGIC JACK IS A SCAM !!! | Magicjack review

1.0
Details
It's a group of unscrupulous people together to deceive and rob people! The product does not work and the CON-ARTISTS just hide offering you no solution for the problems! It is cheap, but how good it is if it does not work properly? Customer service and technical support is non existent!!! There are over 2000 negative reviews against these con-artists!!! Over 2000 deceived, unsatisfied and disgusted customers! Scam, Scam, Scam! When the contract ends and you try to transfer your number to a decent and honest company, they hold your number and lie to your face while demanding another year renew in order to release the number. Save your money and your time ! They are robing people in a broad day light! The product is a cheap, cowardly inefficient and unscrupulous as the management behind it ! The entire management should be investigated and arrested! Don't make the same mistake I did, read the reviews: https://www.consumeraffairs.com/cell_phones/magicjack.html https://www.voipreview.org/review/magicjack DON'T BUY IT !!!
View full review
Review
#1135333 Review #1135333 is a subjective opinion of poster.
Service
Magicjack Phone Plan
Cons
  • Cunning deceiving
Reason of review
Return, Exchange or Cancellation Policy
Preferred solution
They need to release my number. The number I have paid for!
2.1
Details
Setup easy and seemed to work ok. Few issues and dealing with their support was brutal but I gave chance. Wife hated from get go so when wife's annoyed...I'm annoyed. Then started being worse so had to become IT specialist and configure router to see if port forwarding...
View full review
2 comments
Anonymous
#1383477

Your complaint has fallen upon another set of deaf ears.

You failed to brief silly ignorant folks like myself who are not familiar with the product with which you are dissatisfied about the purpose of the item, the cost, or any other useful facts.

And WTF is Ooma ?

View more comments
Review
#1120148 Review #1120148 is a subjective opinion of poster.
Service
Magicjack Technical Support
Reason of review
Poor customer service

MJ Go - Bad product, bad service, even worse customer service | Magicjack review from West Palm Beach, Florida

1.9
Details
Had a MJ+. When renewal came up was enticed into switching to MJ Go, newer upgraded device. Phone service went into the crapper. Calls went to voicemail at random, sometimes no ring. Clarity was mostly really poor and unaudible. Invisible cust svc. Only chat available. No help. No phone number to call. Chat service is obviously in a foreign land with employees working off scripts. How useful is that? Found out that payment is on a per device only basis which means if U want to switch to another device (like I did), U start over, pay again, and lose credit for unused time on previous device. Really *** system. There's much better out there.
View full review
Review
#1114129 Review #1114129 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Affordabilty
  • Price
Cons
  • Conversion policy
  • Knowlegeable live help unavailable
  • Chat only help
Reason of review
Exchange policy
Loss
$60
Preferred solution
Let the company propose a solution
Tags
  • magicjack plus transfer beware

Don't Believe Free | Magicjack review

Don't believe "Free 12 Months of Service" on the company's website....they limit the number of calls you can make to 50/day in the fine print (i.e., in section 6 ("Proper Use; Suspicion of Fraud") of the "Subscriber Agreement for Products and Services". We purchased service in February 2017, and started using the service. Then in August, our phone was deactivated without notice. After several calls to Customer Service, someone finally advised us that in section 6 you are limited to 50 calls per day. We apologized, said we would make alternative use of the MagicJack...and they said we would have to pay for new service. Great company...we are switching to Ooma!
View full review
Review
#1110328 Review #1110328 is a subjective opinion of poster.
Service
Magicjack Home Phone Service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Full refund

My magicjack was hacked and support team wants to bill me

1.0
Details
Hi My name is H . Jaoudi my magicjack no. Is 7133702764 . I had a problem with my unit and when i called help line of magicjack he asked for 150$ to fix the issue as he stated that my identity was hacked from my magicjack unit. I asked them to discontinue my magicjack and refund my payment but the staff claimed it was not possible. This is a very bad experience and im very disappointed. Thanks H. Jaoudi
View full review
Review
#1100554 Review #1100554 is a subjective opinion of poster.
Product
Magicjack Account