Magicjack Reviews and Complaints
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Customers don't like
- Customer service
- Technical support
- No customer service
Customers like
- Cheap
- Concept
- Service
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Never put any money on prepaid calls, magic jack with steal the whole amount and not tell you a thing. Forget about a refund, they just laugh at you. These people are thieves, if this was not a telecom, they would all be in jail All bought and paid for by your elected...
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Product
I didn't like
- Getting my money stolen
Canadian # was given so I thought...everyone in my own town is asked to pay long distance charges? So tried chat useless tried calling sent me to live chat useless told me to buy new# so I did $10 american so $20 Canadian... still long distance charges are asked chat...
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Product
Magicjack - Not happy did not solve anything passed me off to chat line
No help have Canadian phone # and everyone can't call me without getting a long distance charge!!
Product
I was told by magicjack that ANY magicjack device that is purchased needs to be activated before 90 days of the purchase date or not be allowed to function on the magicjack network. basically, I bought 2 of the magicjack plus devices back when they first came out. I...
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This will be the 3rd time I have sought help for the same problem: I can make a call but the other party cannot hear me. I have endured the preliminary attempts to resolve and been escalated both times without resolution. The second time, your tech told me there was...
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I had about $80 of credit for calls and Magicjack told me that the funds were eliminated because they were only good for a limited time. They had not told me about this clever scheme and in essence stole this money from me. They must have a death wish because I will...
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Product
I didn't like
- Ethics
- Ethics and treatment of customers also the theft of my money
This outfit did not work for me. The breaking point was when they had about $100 of my money they claimed was now theirs because I had not used the cash making calls for too long. As none of this was ever said about expiring cash on hand I reckon this outfit is close...
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If you want tech support you will have to pray that their server is up and running. I received my equipment over two months after ordering. It was delivered to an APO address which typically adds 1 week onto regular mail. I tried to get connected to support but it is...
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Last Sunday, I lost magicjack phone service following a power outage. I've been in their queue for two nights over an hour last eve and well over two hours tonight. The following is a copy of my conversation with their assistant Hello, I used “magicJack live” help...
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G.Ball Arkansas
Have the same problem power outage replace equipment magicJack will not reconnect have done extensive reconnect have not gone as far as you have I think the problem solve the ...
Product
I didn't like
- After hours just trying to fix my phone
- Solution is to buy another
Magicjack - Fedup with mj
Every time i need to make a call, there is always interferience from some one, either pushing ## to cut me off or with other braking call sound, also by cutting sound to every other word so it is impossible to understand what the other person is saying. I use mj very little for this reason, but because this is the only phone i have i neef it to be reliable, but is worse and worse i wish i could afford a better phone! Geess!!?? It is very upseting mj does not care and ignore this problem!¡?!
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I"m having the same problem....the people I call cannot hear me. Anyone find a cure yet?