magicJack
Reviews and Complaints
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Verified Reviewer | Naperville, IllinoisMajic Jack/MajicJack Plus 2013/2014.... scam
MagicJack Plus won't make or receive calls.
Magic Jack false advertisements
Stay away!
Ms
Magic Jack Plus stopped working
Magicjack DID Refund My Money
Total outage for 8 - 10 hours of ALL magicJack services
After 1yr renewal.. NO dial tone
Wells fargo CC told me to send back to dispute 30 day free trial
the ad came on the computer same day of order for plus jack $29.99 so I sent in. The bill came for 85 dollars, said the coupon was over????
I sent in the same day it was sent to me???? Bait and switch you bet.
I did not keep copy of ad so Wells fargo told me get bent and kept the charge, they, Wells fargo would not get my magic jack returned that they told me to send back so I have no jack and no money so Yes I got it in the back end from magic jack. They have it better than selling cocaine with Wells Fargo on their side...13 months later and Wells Fargo will not even answer my complaints any longer, by the way Wells Fargo sucks too, they forgot about the Customers.....do not give magic jack your credit card numbers if you do not want charges on it that you did not want......
Letter from founder Dan Borislow to Mike Larkin
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | New Haven, Connecticut2014 MagicJack+ broke in a month & forced to pay for replacement.
Renew process its a fraud
Never Buy Magic Jack
Got An email stating Magic Jack Phone service will be charging
Here's the email below , i believe its fake because its only signed -Dan. Please let me know soon as possible if its fake or virus etc. Thank you -
Dear customer:
This is not a bill, but a choice for you as described below. If you decide you will not pay, you do not have to take any action.
Due to recent changes, magicJack will start to charge for 911 services for 911 capability. If you decide to continue to receive certain limited 911 calling privileges as described in our TOS, you will need to go to my.magicjack.com and fill out the necessary forms and give new debit/credit card information.
magicJack will not profit by collecting these pass through charges for the 911 authorities.
The charges will be billed annually by email and may cost anywhere from $6.00 to over $60.00 a year. On average throughout the country it will cost about $12.00 a year.
magicJack will provide limited exceptions for hardship cases for people who made a 911 call before July 1, 2013 and will post notification or email these certain customers later concerning the eligibility.
These unfortunate changes were made necessary because certain emergency 911 Districts in certain jurisdictions requested we attempt to bill on their behalf and benefit.
Dan
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My device stopped working after 3 months and they will not do a replacement even at cost. So I am stuck with a 5 year contract with incoming calls going to voice mail and no ability to make outgoing calls on that number. If there are others here who are interested in a class action suit, please indicate your interest and we can find a way to collaborate.
They deserve to be suit. Bunch of crooks.Their ad. is false and misleading.