magicJack
Reviews and Complaints
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Panama City, Provincia De PanamaDi I have to pay full price for new device? recently renewed. Old device is now inoperative
- Unable to speak directly to a person
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPorting issues not allowing me to port your security system
- Great price
- Very inexpensive
User's recommendation: Chat with magic jack customer service chat
Renewal. Customer support from Phillipeans Win is not helpful.
User's recommendation: Improve personal
I can't get phone calls on my own number
- Customer service
- Terrible customwer service
Preferred solution: Let the company propose a solution
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Chaguanas, ChaguanasMy subscription needs actjvation
They tell you to go to the website to cancel service which I’ve had for over five years but it’s literally impossible to cancel and when you do call the waiting time is 30 minutes and I even put my ph
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Basseterre, Saint George BasseterrePhone renewal
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Brantford, OntarioPor mi facturcion
- Barato
Preferred solution: Full refund
Problem resolved
I gave a previous review where I complained that after 11 years of service I could not renew my service with magicjack and that I had tried to contact them in every way possible and that they were not very helpful BUT I was finally able to speak to them by calling them through this website
(their toll free number did not work on my phone) and the person to whom I spoke was very helpful and extremely pleasant and was able to finally renew my service after me trying for over a month! So thank you "pissedconsumer" for having the option to call their customer service from your website, it is thanks to you that I was able to resolve the issue
Not helpful customer service
Preferred solution: I need phone to work
User's recommendation: Not really based on my experience
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerOrder seems to be lost
Preferred solution: Full refund
User's recommendation: Stay away - must be a scam!
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | The Valley, AnguillaMy magicJack doesn't work
Preferred solution: My magic jack online app to be reopen
No phone number to contact tech support . this is a PHONE COMPANY!!!
Preferred solution: Let the company propose a solution
Rockwell somebody's number
Preferred solution: Apology
User's recommendation: Thanks
CUSTOMER SERVICE _ EXTREMELY POOR !
- Being able to stay in contact with friends and family
- Usually good service
- Poor quality of personnel in customer service
- Poor or no customer service
Preferred solution: Im have been a magicjack customer since 2012 with no issues ! What I was looking for is an answer as to why we cannot call area code "754" from any majicjack line . ALL I GOT was being disconnected from the chat line .
User's recommendation: THINK TWICE before buying a plan with this outfit !
Thank You for Your Reply! We are processing your message.
Your comment is successfully posted.
Why no response!?