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Magic Jack, Green Dot, & Vanilla Network KNOWINGLY sells to Indian Scammers - Magicjack review
Magic Jack, Green Dot, & Vanilla Network KNOWINGLY sells to Indian Scammers - Magicjack review
Magic Jack, Green Dot, & Vanilla Network KNOWINGLY sells to Indian Scammers - Magicjack review
Magic Jack, Green Dot, & Vanilla Network KNOWINGLY sells to Indian Scammers - Magicjack review
Magic Jack, Green Dot, & Vanilla Network KNOWINGLY sells to Indian Scammers - Magicjack review
Magic Jack, Green Dot, & Vanilla Network KNOWINGLY sells to Indian Scammers - Magicjack review

Update by user Dec 04, 2014

Still no resolution

Update by user Nov 06, 2014

No resolution to this scam

Original review posted by user Oct 07, 2014

Magic Jack is knowingly selling tens of thousands devices to the Indian Payday Loan scammers. These scammers, using the guise of the US Government, Advance America, Cash Advance USA, Green Payday Loans, GE Finance, and...
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1 comment
Anonymous
#897897

This comment is very true, I have been trying to reach Magic Jack they scammed me out of $348, and I have been trying to reach them for days and now all I get are hang ups. DON'T USE MAGIC JACK!!!!!!

Review
#543651 Review #543651 is a subjective opinion of poster.
Reason of review
scammed
Loss
$6000
Preferred solution
Full refund
1.6
Details
Bought a Magic Jack as I didn't need a regular phone service. It worked fairly well for the first two years, then started having problems. Call were dropped, phone would ring but I couldn't answer. Got on the live chat and they said my account was expired although I...
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1 comment
Anonymous
#883004

There seem to be a lot of similar complaints about MagicJack. Because of that, I stayed away and bought an Ooma.

It was easy to set up, and I haven't had a single issue with the service, hardware, or billing since I bought it several years ago.

Review
#542710 Review #542710 is a subjective opinion of poster.
Reason of review
Poor customer service

Ordered the $35.00MJGO deal...billed me $70.02 | Magicjack review

5.0
Details
Arguing with MJ & their strong armed collection for 3 weeks. Once done ordering the $35.00 deal, I got my confirmation,$70.02 WTF? I cancelled and ordered as I told for the deal...got it. refused the $70. one before was delivered. They shut of my service, want me to send M.O. for payment even though I have GREAT credit. They dont want to know *** . They say AMEX disputed both sales, Amex say no they did not..who would you believe? So I have the unit, but no connection...most $$ returned to me...but they S**K
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Review
#540689 Review #540689 is a subjective opinion of poster.
Reason of review
Problems with payment
Preferred solution
Activate my unit, take the $$ due ($43.12) Appoligize for being such *** HEADS..
When using Magic jack mobile: You will constantly get error messages when using on mobile. You will have calls dropped 50% of the time, if not more. DO NOT BE FOOLED!!!! The coverage sucks--it is a waste of money and a source of frustraction!!!!!!!! magic jack...
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1 comment
Anonymous
#982998

We bought an LG34 smartphone with IP-capabilities for the purpose of working with the MagicApp when we travel. After downloading the android app on both the MagicJack and GooglePlay sites, we cannot finish the installation (it tells us to click a non-existent button to begin service.

I have been working with MagicJack support for several months... and still no workable app.

Review
#540507 Review #540507 is a subjective opinion of poster.
Reason of review
Not as described/ advertised
Loss
$40
Preferred solution
Let the company propose a solution

Scrambles your phone to get you to buy cleanup service | Magicjack review

1.0
Details
never talked about why my phone isn't working just wanted to sell cleanup network service. I won't buy so they got rude and said they couldn't help me then hung up. I'm stuck with 5 year plan and no phone service. scam !!!!!!!!!!!!!!!!!!!scam!!!!!!!!!!!!!!!!!!! scam!!!!!!!!!!!!!!!!!! scam!!!!!!!!!!!!!!!!!!!!!! I thought this was a fair and stable company to handle my phone service. They connect to my computer through their magic device and started rambling around that when I knew they were up to something. I don't think I have yet to feel the backlash from what's to come. How do I protect myself now that I made the mistake of letting them trick me
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Review
#539445 Review #539445 is a subjective opinion of poster.
Service
Magicjack Phone Plan
Reason of review
left without service
Preferred solution
Deliver product or service ordered

Works well for me | Magicjack review from Ontario

4.0
Details
I can see how there are reasons to complain about MJ however I now have 4 of them and have no problems. I have 2 I use for work - one I keep at the office and one goes with me on the road. I have 2 for home service. One at home one for travel. I know of 2 non profit organizations using them with out issue. Problems - I have had problems connecting to a 1-800 number because it was flagged as a conference calling number that was blocked. - One MJ device has *** right through the top of it but the device is still working so I won't replace until it fails.
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Review
#538590 Review #538590 is a subjective opinion of poster.
Reason of review
Fair pricing

Majicjack International call is a ripoff, may be the whole thing is. | Magicjack review

I paid $20 in advance for international calling a few months back. Can never get through any numbers I call. Tried customer service live chat. (beware-This company does not have any customer service # unless you want to BUY from them). Go to live chat, they said no refund no matter what the issues are, bad connection, no connection, wrong connection, etc. Because my minutes are prepaid. Asked for refund of remaining balance. no luck. Someone should start a class action lawsuit on this company for ripping people off. The freaking so called inventor obviously does not give a *** about his customers.
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Review
#536890 Review #536890 is a subjective opinion of poster.

Beware of magic jack repair scam. | Magicjack review

My Magic Jack stopped working. I searched the web for a phone number and found this number 800 910-6526. Called them to get help. They were pretty smart. made me wait while they would test the system. they said the problem was in my computer and asked for access to it. I gave it to them. They showed me something and said that I had a virus or something loaded that was causing all my problems. They wanted $200 to fix it! I hung up, knew this could not be right. Searched the web again and found a chat room for MJ. " http://www.magicjack.com/techchat/" . I got my problem fixed for nothing. What out for Scammers!
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1 comment
Anonymous
#1114496

same thing happened to me....did not pay....they are still operating as a fake magic jack ...how can they do this...seems so illegal ????

Review
#530487 Review #530487 is a subjective opinion of poster.
Service
Magicjack Technical Support

Terrible customer service | Magicjack review from Orlando, Florida

1.0
Details
I called because my magic jack was not working. I allowing the tech to log on to my system. Only to be told that my network had been hacked by someone in Nigeria and for 149 or 249 I could have a anti networking tech level 12 help clean up my network. When I told him I was not going to pay for the service the call was immediately dropped. My computer was reset by the technician upon resetting he was still logged on to my computer and I asked him why he couldn't explain and he told me I terminated the call.
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1 comment
Anonymous
#880334

MY MAGIC JACK QUIT WORKING. I CALLED MY NUMBER FROM MY CELL PHONE & WAS TOLD IT WAS NOT A WORKING NUMBER.

I CALLED FOR TECH SUPPORT & THE PERSON HAD A ACCENT OF SOME SORT & I DIDN'T UNDERSTAND WHAT HE WAS SAYING.

I GAVE UP DISCONNECTED. MY NUMBER IS 304 300 8913.

Review
#529872 Review #529872 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Fast busy and technical service | Magicjack review from Round Rock, Texas

called and complained that I could no longer phone in prescription numbers to my local pharmacy. Majicjack phone systems doesn't reconize other company computer systems. When you are prompt to enter a number 1, 2 , 3 etc. it doesn't translate over the phone system. customer service said that my computer had a trojan horse in the admin. system and for $99 they could solve that problem. I scanned my computer and it found nothing. The werid thing is as soon as I install majicjack on my computer I was getting phone calls from their technical people in india they wouldn't state what company they worked for just that there was problems with my computer line? I assumed this was a scam and hung up on them. Now this problem.
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Review
#529269 Review #529269 is a subjective opinion of poster.
Service
Magicjack Technical Support