Latest review first
I had problems with it so I tried to get customer Service, before I knew that there were not a live custome service, to explain some things for me, but I was unable to contact a live person. So I orered the magicjack mess, and not happy that I cannot talk to anyone in...Read more
I tried installing 2 magicjacks into 2 computers, used 2 different phones for about 10 hours and to no avail. But I have Norton by Symantec and UNINSTALLED it... And Wallah.... IT WORKED! I think that it is incompatible with any NORTON software. Just try it,...Read more
This company is nothing other than a joke. They should be shut down to prevent them from scamming anymore decent people. Calls don't connect......EVER!!!! It's a piece of ***. I'm trying very hard to be nice and proper but it's simply not possible. DO...Read more
Magicjack in Charlotte, North Carolina - Magic Jack service or device not reliable
Bought a magic jack several months ago, they claims it works with windows XP or Vista, I have tried it on 3 XP computers and on 1 Vista Laptop. It will work for around 1 day, then it starts shutting itself down, when you try to restart it it says to plug the magic jack in (the USB Port). Spent 4 hours on phone support with magic jack, was passed to 4 different people, who all went through the same scripted checklist. No help, No fix, no offer for money back. I have a useless $39.95 piece of junk. I do not recommend to anyone.
Biggest piece of junk you will ever purchase. The whole story is a 'scam' but big time. Hopefully the FCC will shut them down and take all the money they have stolen from everyone they sold to. It is impossible to contact someone to complain to. There are so many problems with this garbage. It never works correctly like a land line. Just getting it start on the computer everyday is a major hassle. You lose calls, you can hear the other party but they cannot hear you and vice versa. Many more problems, reception is terrible at times. Most of all they tell you on their site that you can speak with someone about the issues. Try it and good luck to you.
We tried Magic Jack for the free 30 day trial (free.... lol). Even when it was working, there was at least a 30-60 second delay on outgoing calls, as well as incoming... you answer the phone and hear nothing (on the callers end it is still ringing, even though you have...Read more
Yeah, I fell for this piece of *** too. I should have known what was to come from a company who has no phone number or physical address. If you want to return one of these pieces of said ***, go to their site and click on the Return box icon. Type in the info, but NOT...Read more
This company is a scam. There is no way to contact a real person or return their terrible product. How can the primary networks possibly endorse the scam artist.I'll be placing a complaint with the FCC immediately. They've continue to ask for additional credit...Read more
Chapel Hill, Tennessee
If you want to be scammed MagicJack is the right company for you. They advertise your credit card will not be charged give a 30 date but they they fail to tell you is your 30 free trial starts the day of your order and in two days they bill your cc the full amount they...Read more
This co is a scam artist, there is no way to return the product, because there is no to tell you the RMA number. I will report to FTC and open a dispute with VISA co.I wounder how the some prominent figure are also sponsering it, they are probaly on their payroll.One...Read more
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