Latest review first
Magicjack in Saint Louis, Missouri - Mispresented product charges
i am very pissed,i ordered magicjack and didn't have it for thirty days and was charged 69.85 i returned the product and have not received a refund nor can we contact a live person for any customer service i am very pissed.my credit card was charged before thirty days.i will not recommend doing business with this company when ordering i was told i had thirty days to try before i buy not! magic needs to provide consumers with a valid customer service number so that you can talk to a live person pleases use caution when ordering
Magikjack works only for a few days. After I got "error broken storage" message and both my MJ phone and my voice mail stopped working. Customer - no service is almost impossible to reach. you just keep chasing the icon "talk to live person" and it...Read more
I purchased the magic jack several months ago and the price then was half what people are paying now. I had a heart attack and have been sidelined until a few days ago when i started trying to get magic jack to work. The system installs ok and I can get the softpad to...Read more
Magicjack company is a scam please do not order it
The device did not work properly when we installed it. There was a delay and an echo and it would randomly turn off. I would not be aware that it was off until someone would call me on my cell phone and tell me that my phone was not working. This went on for a week and I decided to send it back. That is where the problem began. Bottom line no matter what you say they will not give you your money back. They continue to charge my account every month even though it was only to be a one time charge.
I ordered the Magic Jack a couple of months ago. It just so happened that the credit card that I put it on was lost so I had to cancel it. Anyhow, the product and customer service sucked to say the least! I had such a problem getting any call not to have an echo even...Read more
Magicjack. I saw the infomercial and it looked pretty cool. I did some research online and quickly found a lot of complaints against magicjack. After finding a ton of these complaints and some glowing reviews, I decided against buying a magicjack. But I came across...Read more
I got my Magic Jack early on. They did not let people know that not all area codes are available - don't know if they disclose that now before you buy the magic jack. My local area codes is not available, so I have to use an area code for a different city than...Read more
The phone number is on your $46.90 statement. It is the last set of numbers ending with FL. Here it is 561-594-2140 Contact: Peter Russo CFO Primary Phone: (561) 722-0433 I was charged twice, and only ordered one. Talking to live chat is a waste of time. They say they...Read more
Magicjack overcharged me for the initial amount which was supposed to be 39.95 I wound up paying 89.95. Then they tried to charge me again the next month 39.95 fortunately I caught it before they could do anymore damage. My bank told me about the many complaints they...Read more
Magicjack in Phoenix, Arizona - Magic Jack A whole lot of hype and no show
I oredered the MJ for the receive the free trial on 5/23/2008. A free trial I did not receive my card was charged $50.85 this charge was not pending it is complete. I contacted MJ and their response was "your bank is incorrect we do not charge your account until the free trial period ends" I do know how to read a bank statement, it throw up a red flag. I still wanted to try the system even with the charge concern, I felt this is the answer to high phone bills from my greedy phone company. 4 days ago I was talking on the phone and the line went dead I thought ny server went down it was fine. Before I contacted MJ I tried some processes I know to restore the system nothing. I contacted JM and spoke no Chatted with 8 different reps, reformated my drive,downloaded an "upgrade", unplugged the unit, restarted the unit, restarted my computer, in total of 21 times and not one of them knew how to fix and could what was wrong with the unit. I asked for a refund and got the run for 2 days, had to call my bank and stop payment. I my opinion the Magic Jack I a whole lot of hype and no show Consumer Beware.
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