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I've had this thing for a week and have tried over and over to get it to work. Nothing works and I can't contact anyone. I cannot made calls or receive calls , and the idea that you can speak to a live person appears false. I ordered one Magic Jack with two...
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Anonymous
Craig

I bought this to test it out. I would not give up my land line. You might want to investigate skype instead. It has a long way to go to be reliable. You will have to be a comp...

Anonymous
Ireland

How the *** do you hook the *** thing up?

Bristow, Oklahoma
#131875
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Really, it was my sister they did this to. She ordered 3 magicjacks and after about a week, they took $176? from her debit card and had not even recieved them yet, well, mad she was, she had NO phone number to call so she got online to chat with someone and got nothing...
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Anonymous
Becky

There is a way to get your money back, but it\'s a long, frustrating process. I am genuinely sorry to hear about your sister\'s problem...what kind of people are we becoming? ...

Anonymous
Dave

I bought Majic Jack and here is how it\'s paid for! If you use a CREDIT CARD no deduction comes out until trial period is over. If you use a DEBIT CARD then Majic Jack takes o...

#131831
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The company has no live support. They charged me $89 instead of $39. The phone does not work. Their customer support are very poor technical wise. Their product is a waste of time and your money. I bought the 2 magic jack on June of 2008. The jack came 20 days late...
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Anonymous
buysaleortrade@yahoo.com

at my age the saying goes \"YOU GET WHAT YOU PAY FOR\" we all have to live and learn.

#131828
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Magicjack in Crestwood, Kentucky - Magic jack is a scam

I tried to order it, they said it was a 30 day free trial, but then i was billed immediately. Finding no way to contact them through their email, i found the tech chat site, and then i knew i was had. The cancelled the order, and sent me an email. No money was ever returned. Two days later another 79.00 was deducted from my bank account and it was the start of identity theft you wouldnt believe. Had to close the checking account. Ive contacted everyone in authority i know to tell. But nothing. First time I had been ripped off so badly.
#131800
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Magicjack is a great device

i have had magicjack for 1 month now. i am very happy with the product. it is easy to get live support. the agents are very helpful and polite. All you have to do is click on live support to chat and they will help you. this little magicjack saved me 400.00 this month, which was great since i have 2 teenagers in school. my advise is, don't give up trying magicjack, it does work and i think everyone should have one. I love mine. it's better than having a bunch of high phone bills these days.
#131567
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Magic jack doesn't work!!! I purchased Magic Jack to replace my phone service and had canceled my bell south service- BIG MISTAKE! Always had a bad connection. Could hear an echo. Couldn't even have a conversation. Wouldn't connect calls at times....
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Anonymous
shirley coldiron

cant heard anyone on the phone

Anonymous
Miracle Mike

Magic Jack works about 50% of the time on long distance calls. When it works, it\'s great. Otherwise \"clipping\" on the receivers end is so bad you can not have a conversatio...

#131152
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I think its time we all came together to get back what they owe us!!!!!!!! What do you guys think? This thing only worked for about 5 weeks. Now all of a sudden, I cant hear anyone and they cant hear me! I have tried live chat with no success. What I want to know is...
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Anonymous
mad at magic ***s

They are trying to say I violated the TOS by using my MJ more than 20% of an average MJ user but fails to show what that average is exactly. I was supposed to have a full year...

Anonymous
deb

I got majic jack in 2001 an i still am using it i have not had any trouble with it at all. I personly love this product. :grin

#131075
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Magicjack in Purchase, New York - Magic Jack - Only works off and on

I got Magic Jack, struggled with it for weeks before getting disgusted, then I thought well I'll just use it for a voice mail message number. That doesn't even work. Half the time the voice mail won't pick up. Most of the time I couldn't get a dial tone and it cuts out. I got two of them on the 30 day free trial. My neighbor tried her best to get it to work because she didn't have a phone at all and she had the same inconsistant results. We'd think "It's working!" Then someone would come by and say, "I called and called you didn't answer that new phone number." When asked they would say "No didn't get voice mail either." We finally sent back the free trial ones. I still have one I might take up the struggle again and try to see if it's something I'm doing wrong, but the fact that the voice mail doesn't work is a fatal flaw as far as I'm concerned. I could live with the inconsistant performance if people could at least leave a message when they don't get me.
#130960
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i went to order the magic jack. went on the free trial website, first of all nowhere there do they say that not all area codes are available. then i get to the billing page and i enter my debit card. Dont quite catch the fact that the debit card will deduct my funds...
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Anonymous
quietbear2000

however on the same page it says free. free means free. i looked it up in the dictionary.and that is not how a hold works by the way. I work for a cc company.

Anonymous
TJ

They state during the sign up process for the 30 day trial that your credit card will be blocked for the costs. This means that the funds are in hold and are not availiable to...

#130947
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9. MagicJack is a Fraud 1. The 30 day free trial is next to impossible. They make sure their links don’t work. 2. Their 30 day free trial STARTS when you order, NOT when you activate, which is not what you are told if you ask them. 3. They lie, provide false...
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Anonymous
JstWhoIM

Use VOIPO. This surpasses Vonage, and it's still privately owned. In my research this evening, post-Magic Jack debacle, I researched the website and then spent a considerab...

Anonymous
JstWhoIM

Is that right? They REFUSED IT? That means they know JUNK when they see it. Use a credit card that supports YOU, the consumer. FRAUD shows INTENT. There is no trial perio...

#130848
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