Latest review first
I've had this thing for a week and have tried over and over to get it to work. Nothing works and I can't contact anyone. I cannot made calls or receive calls , and the idea that you can speak to a live person appears false. I ordered one Magic Jack with two...Read more
Really, it was my sister they did this to. She ordered 3 magicjacks and after about a week, they took $176? from her debit card and had not even recieved them yet, well, mad she was, she had NO phone number to call so she got online to chat with someone and got nothing...Read more
The company has no live support. They charged me $89 instead of $39. The phone does not work. Their customer support are very poor technical wise. Their product is a waste of time and your money. I bought the 2 magic jack on June of 2008. The jack came 20 days late...Read more
Magicjack in Crestwood, Kentucky - Magic jack is a scam
I tried to order it, they said it was a 30 day free trial, but then i was billed immediately. Finding no way to contact them through their email, i found the tech chat site, and then i knew i was had. The cancelled the order, and sent me an email. No money was ever returned. Two days later another 79.00 was deducted from my bank account and it was the start of identity theft you wouldnt believe. Had to close the checking account. Ive contacted everyone in authority i know to tell. But nothing. First time I had been ripped off so badly.
Magicjack is a great device
i have had magicjack for 1 month now. i am very happy with the product. it is easy to get live support. the agents are very helpful and polite. All you have to do is click on live support to chat and they will help you. this little magicjack saved me 400.00 this month, which was great since i have 2 teenagers in school. my advise is, don't give up trying magicjack, it does work and i think everyone should have one. I love mine. it's better than having a bunch of high phone bills these days.
Magic jack doesn't work!!! I purchased Magic Jack to replace my phone service and had canceled my bell south service- BIG MISTAKE! Always had a bad connection. Could hear an echo. Couldn't even have a conversation. Wouldn't connect calls at times....Read more
I think its time we all came together to get back what they owe us!!!!!!!! What do you guys think? This thing only worked for about 5 weeks. Now all of a sudden, I cant hear anyone and they cant hear me! I have tried live chat with no success. What I want to know is...Read more
Magicjack in Purchase, New York - Magic Jack - Only works off and on
I got Magic Jack, struggled with it for weeks before getting disgusted, then I thought well I'll just use it for a voice mail message number. That doesn't even work. Half the time the voice mail won't pick up. Most of the time I couldn't get a dial tone and it cuts out. I got two of them on the 30 day free trial. My neighbor tried her best to get it to work because she didn't have a phone at all and she had the same inconsistant results. We'd think "It's working!" Then someone would come by and say, "I called and called you didn't answer that new phone number." When asked they would say "No didn't get voice mail either." We finally sent back the free trial ones. I still have one I might take up the struggle again and try to see if it's something I'm doing wrong, but the fact that the voice mail doesn't work is a fatal flaw as far as I'm concerned. I could live with the inconsistant performance if people could at least leave a message when they don't get me.
i went to order the magic jack. went on the free trial website, first of all nowhere there do they say that not all area codes are available. then i get to the billing page and i enter my debit card. Dont quite catch the fact that the debit card will deduct my funds...Read more
9. MagicJack is a Fraud 1. The 30 day free trial is next to impossible. They make sure their links don’t work. 2. Their 30 day free trial STARTS when you order, NOT when you activate, which is not what you are told if you ask them. 3. They lie, provide false...Read more
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