Latest review first
I got the Magic Jack in May. Worked fine until August, then the calls sounded like an old old car with a bad lifter tap. Went through 6 people on the chat before they talked me into getting a powered usb hub to plug the thing into. That didn't work either. Then...Read more
My magic jack broke (which doesn't work well with faxes and then plain broke) so we got a live chat instead of a phone number 2 1/2 hours later they went into my reg edit and stop me from being able to open any new files had me turn off my computer, agian they have...Read more
Magicjack in Pensacola, Florida - Owe me a refund
i ordered one of the majic jacks and they sent two. i sent one back and never got credit for it, after trying the other one and it failed i sent it back and for over eight months i have not heard from these people. i want my refund. the second jack did not work for me. the reception was very poor and if someone called me i could not hear them and i had to call them back. i did send the majic jacks back with request to sign for the package and i still never heard from the majic jack people.
as I saw the Magicjack promo for a free $100 international calls, I called (1-800-721-8917) and ordered one. Once I got it and installed it, there was NO free calls included. I tried the live chat but it is was a waste of time. They didn't even know about the TV...Read more
I would like to speak to a real person or have my emails answered. Preferably, I would like to speak to a real person. I really do want this MajicJack to work according to your television advertisements. What am I doing wrong in hooking it up? I bought a new phone...Read more
I purchased 2 MagicJack, one for my primary phone and one for my independent fax line. I ordered and paid for 2 MagicJacks. A few days later I received the two ordered MagicJacks. I plugged them into the USB ports and one refused to work. After a whole day of Live...Read more
Magicjack in Nashville, Tennessee - Ripped off
I ordered two magic jacks. After three hours on the phone with them I couldn't get them to work. Only outgoing calls no incoming. Returned them two days later and received an email that they rec'd them. They are charging me 66.85 for this. No one can give me a clear reason, I have been "forwarded to an admin." I have spent another 2 hours on live chat trying to get this resolved. I have all the paper work and emails to back this up. Which I have given to them (except my bank statements) and nothing...... what a rip off!
No way to get a refund after three tries. This company posts no address or phone, you must do a live chat with someone who does not speak recognizable English. I returned my MagicJack within two weeks because the quality of the sound was scratchy and they forgot to...Read more
i purchased the magic jack jack and was pleased until i realised a landline calling me in the same area code will be charged long distance unless they have the same prefix as me!! example 321-420 and 321-783 if the numbers after the area code dont match the person...Read more
MagicJack is working for me everyday, it works fine for now and saves me all kinds of money. The live chat program works and they did what they say. When you order MagicJack there is a check box that asks if you wish to get charged now and also another asks if you want...Read more
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