magic jack jack phone service customer service number customer money phone number calls
I was a magicJack customer for about seven years I upgraded my device to magicJack go and paid for a five-year plan. I talked to my girlfriend quite often. One day they cancel my service and said that I use the service too much. I had only used one year of the...
View full review
Review
#736175 Review #736175 is a subjective opinion of poster.
Reason of review
Not as described/ advertised

Magicjack Phone Service Review

the phone company is not being trueful it says if anyone call u from a,macjack phone .u can call them that is not true,my daug.call me i miss her and i couldn't call her at either time she call me.
View full review
Review
#735573 Review #735573 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Bad quality
Have been a good customer for at least 7 years, even though the sound quality with MJ was never very good, always experienced a lot of static and cutting out - which they could never fix. I primarily got it for calling out of the country so it served it's purpose as...
View full review
Review
#733470 Review #733470 is a subjective opinion of poster.
Cons
  • Automatic bill pay i did not authorize ever
  • Bad phone connection
  • Horrible customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
cancelled service after 7+ years due to horrible rude customer service.
1.3
Details
I had a magicjack plus that was shut off and I bought a re-up 6 month card to activate it again. I went to their site and signed in to redeem the card on my magicjack and instead of activating my unit it gave me a expiration date of 12-03-2013 and did not activate it....
View full review
Review
#733218 Review #733218 is a subjective opinion of poster.
Cons
  • All the sevice including customer service
Reason of review
Poor customer service
Loss
$20
Preferred solution
Full refund
2.0
Details
I received a "bill" in my e-mail stating the government was charging me for the "ability" to dial emergency services ie 991. I didnt pay and tossed the email, then called MJ to ask ,basically, what the..? The email said the "government" will come after me if I dont...
View full review
1 comment
Anonymous
#1082563

911 charges are common with landline services also. This is an additional charge that is collected by Majicjack but is not held by them for extra profit.

Review
#730195 Review #730195 is a subjective opinion of poster.
Service
Magicjack Phone Service
Pros
  • Cheap
Cons
  • Hidden charges
Reason of review
Not as described/ advertised
Loss
$20
Preferred solution
Let the company propose a solution
1.3
Details
I "renewed" my MJ subscription on August 7th of this year. I tried to place a call on November 2nd with no results. I talked to the "customer service/tech" support and was told I needed to "renew" for the price of 200.00 plus dollars for a 5 year period. I told them...
View full review
Review
#728112 Review #728112 is a subjective opinion of poster.
Cons
  • No tech support
  • No customer service
Reason of review
Poor customer service
Loss
$38
Preferred solution
Deliver product or service ordered
Tags
  • Voip Magic Jack Scam
2.3
Details
I have had magic jack for several years no problems service was acceptable and very low price...Recently I bought a new MJ device and wanted my cell number ported over to MJ. Boy was that a problem. Hrs on the phone with them for several days no solution. Lots of...
View full review
Review
#724086 Review #724086 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$69
Preferred solution
Full refund
*I had the magic jack phone above 3-4 years. It was cheapest way to keep the service while I am on the go, no contract, no monthly bill. *Problem started after then, I paid the continue service for 5 years plan while I was out of USA. when I need to called urgent...
View full review
Review
#721830 Review #721830 is a subjective opinion of poster.
Reason of review
Problems with payment

Save Your Money | Magicjack review from Palm City, Florida

MJ clearly does not work. And their tech support is worse. They just told me that I can't use MJ on my computer. Go figure. They have no clue. Save your money and I recommend putting it toward Skype or Google voice which work perfect. I can't post this review until I have 100 words. Here goes. MJ clearly does not work. And their tech support is worse. They just told me that I can't use MJ on my computer. Go figure. They have no clue. Save your money and I recommend putting it toward Skype or Google voice which work perfect. I can't post this review until I have 100 words.
View full review
Review
#721647 Review #721647 is a subjective opinion of poster.
Reason of review
Poor customer service
2.0
Details
a while back I received an email saying my contract has run out I called the number and told them I had at least 2 1/2 years left they said that it was up so I paid then I later called the corporate office and they checked my acct. told me I was paid up until Dec.2017...
View full review
Review
#721097 Review #721097 is a subjective opinion of poster.
Reason of review
Poor customer service
Loss
$59
Preferred solution
lets talk