magic jack jack phone service customer service number customer money phone number calls
Nothing in particular happened, just feel their service is outdated. The call waiting service gives really long, loud beeps but can't tell us who's calling. This service has been around for many years with other phone companies. Other thing, they won't allow us to...
View full review
Review
#1025064 Review #1025064 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Bad quality
2.1
Details
My card was comprimized. I had 400.00 taken from my walmart Money Card. I have no ideas how the number and code were stold.In anger I call M.J. And was told I would ricieved a refund. Which I recieved the next day The next day . It was taken out again. You can tell who...
View full review
1 comment
Anonymous
#1305294

I've had MJ for 13 years and have never had a issue. they do not take out every month only once a year.

I think you need to blame someone else for your money being stolen. hackers everywhere

Review
#1020383 Review #1020383 is a subjective opinion of poster.
Cons
  • Ripping my money off
  • Customer service i recieved
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Full refund
1.0
Details
I discovered that my exchange number is not listed in the options for a phone number and I could not find a way to list the exchange. That was aggrevating enough but when I called the number given for assistance, I was directed to magicjack.com for technical support....
View full review
Review
#1010380 Review #1010380 is a subjective opinion of poster.
Service
Magicjack Technical Support
Reason of review
Pricing issue
Loss
$37
Preferred solution
Let the company propose a solution

Being Robbed by a Mobster | Magicjack review from Bay City, Michigan

3.9
Details
A person fruadly uses my money card to rob me My wallet was picked and the Scumb Bay stole the 3 numbers on the back of the card. He then ricked up over 386.00. To calls to the D of Rupblic. I have the mans name.......his phone he used.....His I.P address Care to hear the name.....Just ask me and I will tell you. This case is being looked into by the Local Police and the F.B.I. I will drop being a ***-Hole if he returns my 400.00..... The names used are JoVanny Martines Sahcez. This guy has been scamming people for years.to try to sell drugs. Most common use is by wire or money order on delivery of a empty envolope
View full review
Review
#1006530 Review #1006530 is a subjective opinion of poster.
Pros
  • Easy to use
Cons
  • Only thing you get is sorry let me apologize
Reason of review
Bad quality
Loss
$900
Preferred solution
Full refund
1.0
Details
This company really left wondering how they stay in business . Story is I contacted them to set up a business line. My initial contact was fine with the sale rep I dealt with. I was asked to send copy of my current phone bill so that they could port my number over. I...
View full review
2 comments
Anonymous
#1299915

I have used Magic Jack for many years. I started off using the original MJ that had to be plugged in a computer.

There were a few disconnects at first. When I upgraded to the new MJ. I have had no more disconnects than a cellphone.

I like all the special features that come without an additional price.

The yearly cost is about one month service with a regular telephone. I recommend this service to all my friends,

View more comments
Review
#1001030 Review #1001030 is a subjective opinion of poster.
Service
Magicjack Phone Service
Cons
  • Customer service i recieved
Reason of review
Poor customer service
Loss
$15

Phone went out | Magicjack review

Tried to get repair from tech support and kept getting cut off..6 times..I know ,crazy me I kept trying..finally called on cell phone and was told I needed to get set up mine was out dated? This update would cost me $44.00 + s/h. Also no refund of yearly payment I'd made several months ago.. now this could be free but I'd have to go thru tech support on line.. the same people that I'd been cut off from 6 times.. when I explained they went into robo talk ..you have to go thru on line tech support..but I cant I said it doesn't work! To bad ,no refund ,no fix the service.. and they speak poor English..I liked magic jack but no good if it doesn't work..all in all I'd say very poor repair service..extremely poor customer service..and I gone .bye bye
View full review
Review
#995884 Review #995884 is a subjective opinion of poster.
Service
Magicjack Technical Support
Reason of review
Poor customer service
Tags
  • Service Poor
  • Phone Non Working
1.2
Details
I have had nothing but trouble with my Magicjack service since I started trying to use their VOIP phone service . I have satellite internet with Xplorenet and the resulting phone service is impossible. I had a number of discussions with Magicjack through their email...
View full review
Review
#988250 Review #988250 is a subjective opinion of poster.
Service
Magicjack Voip Service
Reason of review
Not as described/ advertised
Loss
$100
Preferred solution
Full refund

Magicjack Customer Care Review

3.4
Details
The Magic Jack is calling me with *** unnecessary offers 2 o'clock in the morning!? Im in Erope time. There is most difficult customer service ever. Last time they removed my phone number after i paid for renewal and took them 6 weeks to correct the problem and 3 leyels of management.
View full review
Review
#985664 Review #985664 is a subjective opinion of poster.
Service
Magicjack Customer Care
Reason of review
Poor customer service
I had 2 of these and both worked very well to the point I switched other over to it and they are also all very happy It doesn't take much to set up . Great Great product . Can not understand people complaining about this product but I seen it before . I offer something...
View full review
Review
#980375 Review #980375 is a subjective opinion of poster.
Service
Magicjack Phone Service
Reason of review
Good quality

Magickjack quit working | Magicjack review

Magickjack quit working - Magicjack review
magic jack quit working and they can not fix it. called many tines and they had me on the phone for 1 hour . they could not fix it. so i went out and bought a new magick jack and re up my account and tried it again they took my money and I still do not have service. what can I do trying to get a phone number is very hard.so here I am trying to use a hundred words to explain why I don't have magic jack. magic jack was a good thing but they got so big they don"t care any more they just take you money .
View full review
Review
#979506 Review #979506 is a subjective opinion of poster.
Service
Magicjack Home Phone Service
Reason of review
Poor customer service
Loss
$45
Preferred solution
Full refund