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I discovered that my exchange number is not listed in the options for a phone number and I could not find a way to list the exchange. That was aggrevating enough but when I called the number given for assistance, I was directed to magicjack.com for technical support. When I requested assistance to get my home phone number, which I've had for 16 years, I was going to have to pay $46 for their assistance. NOT COOL! Guess I either stick with my...
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1.0
#1010380
This firm rec'd by G E for our refrigerator. Refrigerator was freezing vegetables, but otherwise OK. Serviceman from A & E shows, says we need new sensors orders parts, takes $300 and leaves. Next day I notice the refrigerator is getting warmer as well as the freezer. 8 hours later it is obvious the refrigerator and freezer are no longer cooling anything and I have to remove food. I call and get an appointment for following Monday. Monday comes...
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Anonymous

Anonymous The review is for A & E Factory Service, not MagicJack. The problem was for equipment, specifically refrigerators, not telecommunications

#1007618
A person fruadly uses my money card to rob me My wallet was picked and the Scumb Bay stole the 3 numbers on the back of the card. He then ricked up over 386.00. To calls to the D of Rupblic. I have the mans name.......his phone he used.....His I.P address Care to hear the name.....Just ask me and I will tell you. This case is being looked into by the Local Police and the F.B.I. I will drop being a ***-Hole if he returns my 400.00..... The names...
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3.9
I liked
  • Easy to use
I didn't like
  • Only thing you get is sorry let me apologize
#1006530

Magicjack Customer Care Review

#985664
3.4
The Magic Jack is calling me with *** unnecessary offers 2 o'clock in the morning!? Im in Erope time. There is most difficult customer service ever. Last time they removed my phone number after i paid for renewal and took them 6 weeks to correct the problem and 3 leyels of management.
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Magicjack Technical Support Review

#918004
Bought the magicJackGo and it cant make call to Tmobile number in Tampa Florida. I contacted Tech support they are unable to assist and filed a report to "upper department". No response from upper department and problem persist. Ask for refund still no response.
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Magicjack Phone Service Review

#891999
1.4
Magic Jack. Should be called magic junk. Please who ever this may concern Don't buy this junk. It was more trouble than what it was worth. Calls wouldn't go through, bad reception and I had high speed internet. The list goes on. Asked for help several times couldn't get anything resolved. Bad cheap technology. Please don't purchase !!!!!!!!
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Short Review for June 22, 2016

#870108
MJ has been giving me a run around for 10 days on a simple request to port my number to another carrier. Any suggestions?
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This company really left wondering how they stay in business . Story is I contacted them to set up a business line. My initial contact was fine with the sale rep I dealt with. I was asked to send copy of my current phone bill so that they could port my number over. I scanned the phone bill and emailed it to them requesting confirmation it was received. I never received that confirmation nor did anyone bother to respond after several email and...
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1.0
I didn't like
  • Customer service i recieved
#1001030
Tried to get repair from tech support and kept getting cut off..6 times..I know ,crazy me I kept trying..finally called on cell phone and was told I needed to get set up mine was out dated? This update would cost me $44.00 + s/h. Also no refund of yearly payment I'd made several months ago.. now this could be free but I'd have to go thru tech support on line.. the same people that I'd been cut off from 6 times.. when I explained they went into...
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#995884
I have had nothing but trouble with my Magicjack service since I started trying to use their VOIP phone service . I have satellite internet with Xplorenet and the resulting phone service is impossible. I had a number of discussions with Magicjack through their email chat and at some point I asked for a refund but was refused on the grounds that I had waited too long. So now I have 5 years of service without being able to use it. Useless to buy...
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I had 2 of these and both worked very well to the point I switched other over to it and they are also all very happy It doesn't take much to set up . Great Great product . Can not understand people complaining about this product but I seen it before . I offer something for free on line and people complain and want you to pay for their gas to come and get it . Fr those who are having trouble a new brain is what is needed . How dumb can one be if...
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#980375
magic jack quit working and they can not fix it. called many tines and they had me on the phone for 1 hour . they could not fix it. so i went out and bought a new magick jack and re up my account and tried it again they took my money and I still do not have service. what can I do trying to get a phone number is very hard.so here I am trying to use a hundred words to explain why I don't have magic jack. magic jack was a good thing but they got so...
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#979506
I have had a MJ subscription for a few years and have had, up to now, no problems. I was not notified that my yearly subscription was up and, therefore, my service ended and I couldn't make any long distance calls. I conducted a chat with a representative on Monday of this week, only to be told that my account was flagged, they weren't able to tell me why, and that I had to speak to someone in the accounts department. However, the rep told me,...
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2.9
I liked
  • Cost and value
I didn't like
  • Customer service
#978790
remember what bell used to charge us all in canada for a land line. what does the new ish 50-80 dollar magic jack that is plugged directly into a router and any landline phone jack in the house really buy us. think another 10 bucks a year buys us any canadian phone number we want 5yrs for 100 bucks or 5yrs for 100bucks plus another 50 bucks for 5 yrs of a "canadian area code. +plus another 50-70 bucks for a piece of hardware that should be worth...
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4.4
I liked
  • I love this product bullet proof why would you need support
#968902