Hi My name is H . Jaoudi my magicjack no. Is 7133702764 . I had a problem with my unit and when i called help line of magicjack he asked for 150$ to fix the issue as he stated that my identity was hacked from my magicjack unit. I asked them to discontinue my magicjack...Read more
Paid for five years of magic jack. Several individuals would have problems calling me. After the first year the service really started going downhill. I did not know at the time that I was not getting a lot of phone calls/messages. I was sent important phone calls and...Read more
I changed from Comcast to DISH 2 years ago and was told that Magicjack would with DISH. Don't bother, it didn't work for 2 years. I just switched back to Comcast and attempted to port my old number back. It's been two weeks and many telephone calls to MJ. Their people...Read more
Magicjack - Hacked number
My magicjack number was hacked and when i asked to resolve this issue with technical support they asked for money.
Magicjack Customer Care Review
The Magic Jack is calling me with *** unnecessary offers 2 o'clock in the morning!? Im in Erope time. There is most difficult customer service ever. Last time they removed my phone number after i paid for renewal and took them 6 weeks to correct the problem and 3 leyels of management.
Magicjack Technical Support Review
Bought the magicJackGo and it cant make call to Tmobile number in Tampa Florida. I contacted Tech support they are unable to assist and filed a report to "upper department". No response from upper department and problem persist. Ask for refund still no response.
Magicjack Phone Service Review
Magic Jack. Should be called magic junk. Please who ever this may concern Don't buy this junk. It was more trouble than what it was worth. Calls wouldn't go through, bad reception and I had high speed internet. The list goes on. Asked for help several times couldn't get anything resolved. Bad cheap technology. Please don't purchase !!!!!!!!
I have been battling with Magic Jack customer service for almost a year now. That has been a challenge in itself as it is overseas and they seem to have a difficulty with the English language. I paid over $50CDN for the service and was trying to use the app. It has...Read more
We've been using Magicjack for over six years and are ready to renew for another five years to save additional money. As long as we have a good internet connection our Magicjack phone works anywhere. Great product and great service. We've only used their customer...Read more
I have had this phone # for 17 years and it was ported from Mediacom to magic jack over 2years ago then last July I started having problems with my magic jack go equipment and when I called the girl I spoke to said they couldn't tell what the problem was that I would...Read more
I didn't like
- Chat conversations and unresolved issues
- Trying to hold phone number hostage for a yearly fee
- Customer service
We got MJ when it first came out, I admit I had to try it, it seemed to have so much going for it. I could keep my old number, I didn't have to pay for anything except the hook up equipment and a yearly nominal fee. I didn't get charged for information calls. I could...Read more
I didn't like
- Customer service live person and billing practices
I don't use magicjack much but pay them for the year. Recently had to pay them for a plan even though I already bough the number, otherwise my calls would only appear as some random number instead of my paid for number. After paying, it still does not work. The...Read more
Order Number TS73404315 Order Date 04/28/2017 went to renew my mj. was told on the phone with mj customer support, as it was an original model they could not just renew it, but they would send me a new mj go preprogrammed to my account and canadian number. the new mj...Read more
Ordered 5 year contract, recieved 1 year I didn't want. Support could not correct the problem. The support for this product is AWFUL. With nothing but canned answers that provide nothing to resolve consumer issues. Unable or unwilling to let me speak to a manager....Read more
I didn't like
- Awful support
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