Magicjack - You premium customer service disconnect live chat when they are unable to help
On 8-21-2010 I purchest your MJ,model PK5000Z,serial # S100Y20015930 and 5 year service for a total of $122.46.I hereby CANCELL my subscription and DEMAND that you return $122.46 asap., since I have been unable to use your MJ and your premium tech supporters have unable or unwilling to help me making your MJ operational for me.I have talked to 9 of your tech support people including,Journey,Maya,Bridgette on 9-1-10,Riona, Ezekiel on 9-3-10,Mary Kate,Jan and two others on 1-1-11.
I am disgusted that you people are unwilling or unable to answer the simplest questions and simply disconnect live chat without a chance to reply before they disconnect.
I am waiting for your equipment return information and my refund of $122,46.
By the way, don't you think that it is a little *** to REQUIRE A MINIMUM OF 100 WORDS and check to agree with your terms of service?It's a good way to invite liable suits.
More Review Details
You May Also Like
- "Hello. DirectTV installed a big satellite dish on the (newer) roof of my home-that I rent out in Copperas Cove. My tenant claims his mother had ordered the service (long..."
- "On Saturday August 3, 2013 the following unauthorized debit transactions appeared on my bank statement $199 07:28 pm AT 19:28 $199 07:34 pm AT 19:24 $199 07:38 pm AT 19:38..."
- "I cancelled my service early because the price for satellite service had gone up dramatically. I was always happy with the reception and service but the price became prohibitive. They..."
- "We purchased two mid-century end tables with drawers to use as night stands approximately 8 months ago. When we received them we noticed a strong paint fume smell to..."
- "I have tried contacting Sandy to find out WHY my daughter was accepted by phone and received her packet in the mail and a couple days later received this letter..."
- "I had neglected my teeth for years and my smile looked like I chewed rocks. They were all broken and decayed, and I looked so bad that the girls all..."
- "within 2 visits to the driving range the head on the tomahawk driver cracked. Until that time it seemed to hit OK but I'm a big hitter and it..."
- "Being an online portal, Pogo Games may cause game crashes due to java errors, loading errors etc. and log in errors in case of forgotten passwords or username. To resolve..."
- "Purchased two pieces of furniture as Rhodes draw's, they arrived in large boxes, which were not opened until the evening when my husband could help unpack, the delivery men did..."