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I've had this service for few years now and is the worst one I could have ever signed up for. Only because I hardly use this land line anymore that I don't care about it much. The voice quality is horrible and there is so much of static. Many times I don't get the connection at all. When I make International calls [I pay for it separately] the people on the other side keep asking me to call back as they can't hear me at tall. Customer services is even worst cannot reach to talk to anyone. And the WEB customer service also don't respond to any... Read more

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Melvin was so busy pushing what he wanted and in just the way he HAD TO have it, that he failed to do his homework. Had he simply done his homework before purchasing his 2nd MagicJack Device, he could have got a "replacement device" very inexpensively — this way the years on his 5-year plan would have remained intact. I just talked to Magic Jack Customer Service. And here's how that conversation went on 26th April 2016: Matt M: My Magic Jack Device is working great right now! But what happens if I purchase 5 years, and my MJ Device goes bad?... Read more

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I was scammed out of $1,000 from my personal checking account by UTH London United Kingdom. what more can I say. I was to get a refund of $177.78 and $1,177.78 was deposited in my checking so I as asked to send a money gram back of $1,000 which I did they took $1,000 out of my personal account + the original $1,177,78. My bank can not stop payment Walmart can not do anything sice the money was picked up from Walmart in India. I was to send it to Alex Parker. I told to contact our local crime check which I will do. I have... Read more

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If it works it is fine. If it doesn't work I am connected with a very polite person in Asia who has not idea how to help me. I spend hours getting now help. Charge a little more and get good customer service. I understand there is a class action suit against Magic Jack. How do I join it When I add a new number to my address book. Magic Jack crashes. Any ideas how to fix this? sss ssssssss sssssss ssssssssssss sss ssss sssss ssssssssssssssss sssss sss sss sss sss ssss ssss ss sss sss sss ss sss sss sss sss ss ss sss ss sss sss s... Read more

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they are telling me now that its out of date and i need to pay another 59 dollars to update it, it was supposed to be free up dates and ive only had it for two years. i have trouble with it at least every other day and have to re-boot everything to make it work. Now they say its no good so im screwed, no phone. I dont have the money to pay for another one and how long will this one work. I want my free up date as promised. Last year when i did the re-up they were trying to get over 200 dollars out of me to keep the same number. I already paid... Read more

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Sometimes my teenage son does not come home and I would like to know the Ip address of a phone number my son is using and that he calls me from on occasion. It is a MagicJack number and he is being very secretive. He is a minor and i am concerned for his safety. The number is (239)400-3721. Is there someone else i should contact to receive this information or is there another way of going about it? You can contact me at mfreedman@yahoo.com from 6am-6pm. Read more

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239-234-4377 a man using magic jack from this number ic harassing and threatening young ladies with death threats. U need to locate him and do something reported to the police Add comment

I've had Magic Jack (the latest one) for the last year with no issues. The call quality has been great, and I didn't experience falsely identified conference numbers like I did a few years ago (for example, you'd dial a NOAA weather line and be denied access by MJ). The first time I had MJ, I ended up going with NetTalk after a time, because I was concerned about flakiness/unreliability due to my not being able to connect to certain numbers and reading about others who could not call out to ordinary residential numbers for no apparent... Read more

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Did chat with employee. Have not had same for a year and still getting messages from phone number. Solved that problem then asked to have number deleted, don't even use land line. Sent me an email to confirm number deletion then they replied stating wrong email associated with account. That's because the chat rep had me puy in a fake one to get my original out of system. Cant anyone review the incident number. Then they put on my account my land line number under a mobil phone. Tried to get deleted completely with no results. Said it had to... Read more

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Great for the price....every once in a while when it's cloudy i may lose a call. But i enjoy having the caller id and long distance calling. I was paying $37 a month to AT&T basic line with no caller id nor long distance calling. Add comment

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